Portfolio & Project Management Manager

Hennepin Healthcare • Minneapolis, MN

1d • Hybrid

About The Position

The Portfolio & Project Management Office (PMO) Manager is accountable for the development and leadership of the Project Management Office and the establishment of project management standards at Hennepin Healthcare. The scope of responsibility for the PMO department is to oversee project intake and oversight, project delivery frameworks and methodology, project management, project management staffing, process refinement, reporting, and compliance for the enterprise project portfolio.
The Portfolio & Project Management Office Manager is a forward-looking leader who thinks strategically about the enterprise project portfolio, recommending future direction and, in partnership with operations, leads the development of roadmaps, incorporating the current healthcare and technology environment, regulations, trends, and impacts to Hennepin Healthcare. By fulfilling this scope, the strategic alignment of all HCMC initiatives will be obtained, which will further the organization’s success.

Requirements

• Bachelor's degree in computer science, management information systems, (MIS) or a related field of study
• Seven (7) years of comprehensive professional level experience
• Experience in a leadership role, preferably with direct reports
• Five (5) years of demonstrated success in project management, operations planning, and/or process improvement
• Experience in Project and Portfolio management
• Certified Project Management Professional, or obtain within 1 year
• An approved equivalent combination of education and experience
• Excellent interpersonal skills and the ability to communicate and negotiate with people at all levels of the organization
• Strong teamwork skills, including the ability to establish and sustain successful working relationships with all levels of the organization
• Ability to communicate technology concepts at a level of understanding of the audience, including both technical and non-technical individuals
• Ability to build high performing teams
• Knowledge of business risk, risk assessment, and risk-based decision-making
• Strong analytical, problem solving, and interpersonal skills
• Ability to communication effectively with peers, team members, and operational partners
• Ability to work in a fast-paced environment
• Ability to successfully support a 24x7 operation
• Ability to multi-task and support multiple projects while updating management and customers
• Ability to learn
• Excellent written and verbal communication skills
• Skilled in overseeing the efforts of team members
• Superb ability to motivate employees and inspire positive change within department
• Skilled in managerial duties (i.e. hiring, firing, performance appraisals, pay reviews)
• Capable of supporting the work of the department
• Skilled in fostering a positive workplace culture and building inclusive workplace teams

Nice To Haves

• Previous health care provider experience
• Lean/Kaizen experience
• Previous Portfolio or Program Management experience
• Prosci or similar change management strategy

Responsibilities

• Leads the Project Management team to define, communicate, and enforce project management processes and capacity planning to deliver exceptional value to the organization
• Coordinates the efforts of executive leadership toward the establishment of the enterprise project portfolio, from prioritization and project approval through completion, supporting and advising on actions required to balance the portfolio for value realization
• Acts as the primary resource for executive and senior leadership for communications and for reporting the state and performance of the enterprise project portfolio and capacity planning
• Provides expertise in project management to ensure the successful and optimized management of projects and business solutions within the PMO, as well as providing project management consultative services to the organization
• Designs practices and procedures for consistent tracking of projects, resource capacity, and major work
• Identifies key capability strengths to inform strategic initiative planning as well as analyzing relationships between capabilities across the enterprise to identify opportunities that can be leveraged to execute strategy
• Provides expert guidance and thought leadership to establish policies, procedures, delivery frameworks, and methodologies for effective project oversight and management in order to meet expectations for project execution, documentation, and ongoing operations
• Works with management and senior leadership and recommends a strategic direction and roadmap to ensure our ability to flawlessly deliver services and enabling exceptional patient care without exception
• Monitors trends, developments, and best practices in project and portfolio management in anticipation of changing requirements, expectations, and opportunities; assesses technical, financial and organizational implementation for Hennepin Healthcare
• Implements and advises the leadership team on implementing governance industry best practices through continuous improvement strategies
• Supports the definition and direction for requests and projects, prioritizing and planning with clinical, business, and information system leaders and teams for appropriation of resources and fiscal responsibility
• Attracts, develops, and leads high performing program and project managers to ensure high-value projects that are delivered on time and within budget
• Liaises with Operations with the ability to engage, partner on prioritization, support, teach, and problem solve
• Manages Departmental Performance (budget, forecasting, efficiencies, productivity, and outcomes)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager