Portfolio Manager Admin Assistant - Driver

Cascade Management•Tigard, OR

1d•Onsite

About The Position

Cascade Management, Inc. is seeking a Portfolio Manager Admin Assistant - Driver to provide day-to-day administrative support to the Sr. Portfolio Manager. This role requires excellent communication skills, resilience, strong initiative, a professional demeanor, and leadership abilities. The ideal candidate will embody Cascade Management's Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. This position is based in the corporate office in Tigard, OR, and requires regular attendance. The role involves customer engagement, time management, organization, adaptability, team support, communication, and knowledge of affordable housing programs. The position also requires a valid Driver's License and may involve up to 50% travel.

Requirements

High school diploma or general education degree (GED) with three years working as an Administrative Assistant or one year of administrative assistant experience/or training; or equivalent combination of education and experience.
Strong administrative skills.
Strong sense of urgency and problem-solving skills.
Excellent customer service skills.
Outcome-oriented.
Strong communicator.
Excellent time management skills.
Ability to work in a fast-paced environment with strong attention to detail.
Ability to juggle multiple responsibilities with superb accuracy.
Excellent organizational skills.
Ability to apply commonsense understanding to carry out instructions.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to operate basic office equipment such as telephones, keyboards, 10 key, photocopier, and fax machine.
Highly skilled in Microsoft Suite.
High degree of professionalism.
Exceptional customer service skills, over the phone and in person.
Able to communicate and collaborate across multiple departments and teams.
Valid Driver's License and insurance.

Nice To Haves

Experience in Property Management a plus.
Bilingual English/Spanish preferred.

Responsibilities

Provide day-to-day administrative support to the Sr. Portfolio Manager.
Establish trust and rapport with prospective residents through professional communication.
Provide customer service to current and former tenants, applicants, and the public.
Promote harmonious relations among tenants, employees, owners, and the local community.
Meet deadlines and manage multiple responsibilities with accuracy.
Manage and monitor numerous projects at one time.
Provide administrative support in completing required reports for multiple agencies, owners, and support teams.
Assist in gathering relevant information from site staff and preparing for meetings, presentations, and reports.
Communicate details about follow-up tasks to site staff and internal business partners.
Manage inbound and outbound communications, ensuring timely responses, clear documentation, and appropriate follow-up.
Collaborate across multiple departments and teams.
Understand rental agreements and residency policies and explain them to others.
Analyze data, prepare and format information, and use resources for effective resolution.
Prepare documents for internal and/or external distribution, including writing letters and memos, compiling data for reports, creating presentations, transcribing, and taking meeting notes.
Follow Oregon and Washington Landlord Tenant and Fair Housing laws.
Perform other duties as assigned by supervisor.