Portfolio Manager Admin Assistant - Driver

Cascade Management•Bend, OR

1d•Onsite

About The Position

Cascade Management, Inc. is seeking a Portfolio Manager Admin Assistant with a Driver role to provide day-to-day administrative support to the Sr. Portfolio Manager. This position requires excellent verbal and written communication skills, resilience, strong initiative, a professional demeanor, and leadership abilities. The role is based in the corporate office and requires regular attendance. The ideal candidate will embody Cascade Management's Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive in all interactions. This role involves customer engagement, relationship building, time management, accountability, organization, attention to detail, adaptability, team support, and effective communication. Knowledge of affordable housing programs and landlord-tenant laws is also important. The position requires a valid Driver's License and insurance, and may involve up to 50% travel.

Requirements

High school diploma or general education degree (GED) with three years working as an Administrative Assistant or one year of administrative assistant experience/or training; or equivalent combination of education and experience.
Strong administrative skills.
Strong sense of urgency and problem-solving skills.
Excellent customer service skills, outcome-oriented.
Strong communicator.
Excellent time management skills.
Ability to work in a fast-paced environment with strong attention to detail.
Ability to juggle multiple responsibilities with superb accuracy.
Seasoned organizational skills.
Ability to manage multiple projects and inquiries efficiently.
Ability to apply commonsense understanding to carry out instructions.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to operate basic office equipment such as telephones, keyboards, 10 key, photocopier, and fax machine.
Highly skilled in Microsoft Suite.
High degree of professionalism.
Exceptional customer service skills, over the phone and in person.
Able to communicate and collaborate across multiple departments and teams.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of an organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
Valid Driver's License and insurance is required.

Nice To Haves

Experience in Property Management a plus.
Bilingual English/Spanish preferred.

Responsibilities

Provide day-to-day administrative support to the Sr. Portfolio Manager.
Establish trust and rapport with prospective residents through professional communication.
Provide customer service to current and former tenants, applicants, and the public.
Promote harmonious relations among tenants, employees, owners, and the local community.
Consistently meet deadlines and manage time effectively.
Manage and monitor numerous projects simultaneously in various work stages.
Provide administrative support in completing required reports for multiple agencies, owners, and support teams.
Assist in gathering relevant information from site staff and help prepare for meetings, presentations, and reports.
Communicate details about follow-up tasks to site staff and internal business partners in a timely and professional manner.
Ensure successful daily flow of correspondence.
Manage high-volume inbound and outbound communications, ensuring timely responses, clear documentation, and appropriate follow-up.
Analyze data, prepare and format information, and use resources for effective resolution.
Prepare documents for internal and/or external distribution, including writing letters and memos, compiling data for reports, creating presentations, transcribing, and taking meeting notes.
Follow Oregon and Washington Landlord Tenant and Fair Housing laws.
Perform other duties as assigned by supervisor.