About The Position

The Portfolio Coordinator is part of the Strategic Portfolio Management team and supports Portfolio, Program, and Project Management activities. The role provides administrative, process, and reporting support for governance and project execution, helping the department enable effective Project Governance and program and project delivery. The coordinator also manages small projects and is expected to work independently, solve problems, manage time effectively, and communicate clearly in writing and verbally. This is a full-time, remote role. The position works across departments and organizational levels to support project administration, resource management, governance, and departmental initiatives. It tracks project performance against predefined metrics under the guidance of a project manager or Strategic Portfolio Management Leader, and escalates issues to management before they become critical.

Requirements

  • PMI CAPM certification, or willingness to obtain it once certification requirements are met.
  • Strong time-management, organizational, and administrative skills, with attention to detail at individual and team levels.
  • Customer-service orientation and a strong problem-solving approach.
  • Ability to learn new concepts quickly and apply them in real-world situations.
  • Ability to multitask and work independently.
  • Strong verbal and written communication skills.
  • Basic skill with Microsoft Outlook, PowerPoint, Teams, SharePoint, Word, and Excel.

Nice To Haves

  • Bachelor’s degree; alternatively, a high school diploma/GED or associate degree with equivalent work experience is considered.
  • One to three years of project administration or coordination experience working with stakeholders at multiple levels across business units; equivalent education or other experience may be considered.
  • Healthcare experience.
  • Working knowledge of Microsoft Project.
  • Knowledge of ServiceNow.
  • Experience or ability in presentation development, meeting planning and facilitation, and agenda and minutes creation/documentation.

Responsibilities

  • Support Strategic Portfolio Management team leadership in administering governance, programs, and projects.
  • Help ensure processes are followed to achieve effective outcomes and generate meaningful metrics.
  • Provide administrative support to programs and projects of varying sizes.
  • Assist with defining new demands, identifying stakeholders, and developing resource plans.
  • Work across departments and the organization in support of project administration.
  • Support resource management by learning to assess resource capacity and helping resolve resourcing conflicts.
  • Work with the Strategic Portfolio Management team to define departmental initiatives.
  • Communicate project updates and escalate issues and risks to project managers and leaders.
  • Provide input on project administration best practices within the Strategic Portfolio Management team.
  • Track project performance against predefined metrics under the guidance of a project manager or Strategic Portfolio Management Leader.
  • Develop presentations, plan and facilitate meetings, create agendas and minutes, and develop other communications as needed.
  • Work independently and escalate issues to management before they reach critical status.
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