Porter - The Station Buffalo

Landmark Properties•Buffalo, NY

About The Position

The Porter is responsible for the overall upkeep of the landscape and the interior and exterior image of the community. This is a customer-service-driven, team-player role that reports to the Maintenance Supervisor and has no direct reports. Duties may be modified as community needs change. The Porter maintains a clean, professional, OSHA-approved work environment; keeps the property litter-free; assists with unit trash-outs and property turns; delivers notices; reports time and attendance; and conducts daily community inspections. The role also involves supporting residents and staff, fostering a positive community environment, and following Landmark Properties policies and procedures. The Porter helps communicate and enforce community safety, emergency, and fire-evacuation policies and procedures, provides emergency response and referral services and resources, documents and reports resident behaviors that violate the law or community lease agreement, and reports property-condition issues to the Maintenance Supervisor and Community Manager. The work environment is usually moderately noisy. The employee frequently lifts or moves up to 25 pounds and performs the physical activities and vision tasks listed in the posting.

Requirements

Excellent communication and people skills.
Ability to work independently.
Attention to detail.

Responsibilities

Maintain the landscape and the interior and exterior image of the community.
Maintain a clean, professional, OSHA-approved work environment and keep the property litter-free.
Assist with unit trash-outs and the property’s turn.
Deliver notices and report time and attendance.
Make daily inspections of the community.
Understand and adhere to Landmark Properties policies and procedures.
Understand residents’ needs and expectations and work to exceed them.
Develop a sense of community among residents and staff.
Maintain a positive community environment for residents and associates and encourage participation in events and activities.
Understand, communicate, and enforce community safety, emergency, and fire-evacuation policies and procedures; provide emergency response and referral services and resources.
Document and report resident behaviors that violate the law or the community lease agreement to the Community Manager.
Inspect the physical condition of the property and report problems to the Maintenance Supervisor and Community Manager.