Porter - PT

Barnes & Noble•New York, NY

6d•Onsite

About The Position

A Porter is an essential member of the Barnes & Noble bookstore team, responsible for keeping the store clean, tidy, and welcoming for customers and the community. The role includes assigned cleaning, light-duty, and maintenance tasks throughout the store, with friendly customer service and collaboration with bookstore and café colleagues. Porters are trained to maintain clean and safe entrances, storefronts, and exterior areas; keep restrooms, breakrooms, and back-of-house areas clean and stocked; and support the Café by cleaning tables and condiment areas and removing trash. They follow sanitation, health, safety, and emergency procedures, respond to weather-related safety concerns, and promptly communicate supply needs or issues to the store team. The position involves substantial physical activity, including prolonged standing, repetitive bending, lifting, and walking. Porters may work at other stores when needed and able, supporting the wider Cluster. The role requires compliance with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, willing, hardworking, and reliable approach to assigned tasks.
Supportive and considerate collaboration with colleagues.
Cheerful, attentive, and helpful customer service.
Aptitude and willingness to learn new skills and expand knowledge of the store.
Ability to use cleaning products correctly and safely and follow sanitation procedures.
Ability to follow safety procedures and use tools safely and effectively.
Ability to remain alert to safety concerns and communicate issues promptly.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Keep the store clean, tidy, and welcoming while working throughout the store.
Perform assigned cleaning, light-duty, and maintenance tasks reliably.
Maintain clean and safe entrance, storefront, and exterior areas, including sidewalks; remove trash and sweep as needed.
Work independently to keep the store clean and tidy in accordance with Bookstore Basics 1-Presentation.
Monitor and clean restrooms, keep them stocked with supplies, and communicate supply needs to the store team.
Maintain clean and safe breakrooms and back-of-house areas in coordination with the store team.
Support the Café by cleaning tables, bases, and condiment areas and removing trash.
Follow sanitation, health, safety, and emergency procedures; use cleaning products and tools safely and effectively.
Respond to weather factors that affect store safety and follow procedures to reduce accident risks.
Remain alert to problematic behavior by members of the public and promptly communicate issues to store team members.
Welcome and assist customers while working throughout the store.
Collaborate with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Comprehensive medical, dental, and vision benefits (for eligible scheduled hours)
Healthcare and dependent care spending accounts (for eligible scheduled hours)
Disability benefits (for eligible scheduled hours)
Life insurance (for eligible scheduled hours)
Tuition reimbursement (for eligible scheduled hours)