Porter (Part-Time)

Tailwind Group•Ames, IA

1d•Onsite

About The Position

Tailwind Group is hiring a part-time Porter to maintain the upkeep and appearance of The Landing Ames, a garden-style student housing community in Ames, Iowa, serving students attending Iowa State University. The 192-unit, 490-bed community includes a fitness center, movie room, sauna, and other amenities. The Porter regularly cleans interior and exterior common areas, helps maintain property standards, and contributes to the property's appearance, reputation, and resident experience. The role works closely with the maintenance team and supports property operations, including annual turnover and make-ready work. This is a fully in-person position with a variable schedule not exceeding 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs. Extended hours, including nights and weekends, may be required during the turnover period. Compensation is $13.00–$15.00 plus bonus potential. Final offers depend on factors including education, skills, experience, and location. The position is not eligible for visa sponsorship.

Requirements

One or more years of experience in a janitorial or custodial role.
Exceptional customer service and communication skills.
Attention to detail and commitment to quality work.
Ability to work independently and as part of a team.
High level of integrity and professionalism.
Ability to pass a criminal background check.
Ability to bend, kneel, stoop, reach, stand, and remain physically active for extended periods.
Ability to lift up to 50 pounds.
Ability to work in hot, cold, and wet environments.
Ability to work extended hours during turnover, including nights and weekends.
Ability to work onsite daily.

Nice To Haves

Experience working in a customer service-oriented environment.

Responsibilities

Provide excellent customer service to residents, prospects, vendors, officials, and community members.
Conduct daily property walks with the maintenance team to identify areas for improvement and clean the grounds.
Clean, sweep, dust, and maintain property common areas, including the clubhouse, model unit, pool area, dumpsters or compactors, walkways, hallways, breezeways, stairways, parking areas, and roadways.
Sweep and remove debris from curbs, parking areas, walkways, and stairways.
Remove trash and debris from common areas and grounds daily.
Clean the pool and spa according to manufacturer specifications and code requirements.
Perform assigned trash-outs of vacated units, including removing and disposing of abandoned furniture, trash, and other items.
Support the maintenance team with basic repairs to apartment units and common areas.
Support annual property turnover and the make-ready process.
Meet company standards for cleanliness, upkeep, and resident service.
Attend scheduled team and one-on-one meetings to stay informed about property operations.
Maintain a professional appearance and follow the company dress code.