Porter - Crane Club Restaurant York

Tao Group Hospitality•New York, NY

About The Position

The Porter maintains the cleanliness, sanitary condition, and safety of the venue while interacting politely and courteously with team members and supervisors to provide gracious hospitality. The role supports the venue’s day-to-day cleanliness and sanitation, including upkeep of walkways, proper handling of garbage and soiled linens, stocking supplies, and completing assigned opening, closing, and side-work duties. The Porter follows management direction, supports coworkers, communicates product needs to chefs or purchasers, and reports equipment or furniture damage. The position also involves participating in applicable pre-service meetings, training, and departmental meetings, maintaining a professional attitude and appearance, and completing additional tasks as assigned. The role requires knowledge of cleaning chemicals, soaps, and supplies; general knowledge of the venue; and compliance with Department of Health and company sanitation standards. Work may take place in office, casino, nightclub, bar, lounge, and/or restaurant environments, with exposure to noise, crowds, smoke, hot kitchen elements, and cleaning materials. The schedule may include extended hours, irregular shifts, evenings, weekends, and holidays.

Requirements

Ability to write, read, and communicate verbally.
Ability to move quickly.
Ability to push and lift up to 75 pounds, with or without assistance.
Ability to stand for extended periods.
Ability to interact professionally and courteously with internal and external customers, managers, and coworkers.
Ability to maintain confidentiality.
Ability to work effectively in a fast-paced, busy, and somewhat stressful environment.
Maintain a professional, neat, and well-groomed appearance in accordance with company standards.

Nice To Haves

Experience in a high-volume restaurant is preferred.

Responsibilities

Anticipate and accommodate the needs of team members.
Maintain the venue’s cleanliness, orderliness, and sanitation, including keeping walkways swept, mopped, and free of debris.
Properly store and remove garbage and soiled linens.
Follow supervisors’ instructions and communicate with and support coworkers.
Use cleaning chemicals, soaps, and supplies properly.
Maintain general knowledge of the venue and comply with Department of Health and company sanitation standards.
Communicate product needs to chefs and/or the purchaser.
Set up sanitation areas, stock stations with prescribed supplies, and complete assigned side-work and opening and closing duties.
Report breakage and damage to equipment or furniture to management immediately.
Attend and participate in applicable daily pre-service meetings, training sessions, and departmental meetings.
Learn from and share knowledge with team members and lead by example.
Maintain a positive, professional attitude and appearance.
Work as part of a team and provide help and support to fellow team members.
Assist with or complete additional tasks as assigned.