About The Position

Bags, a Metropolis company, provides mobility and travel services designed to make airport and port journeys easier. The Port Agent-Baggage Handler travels between port and airport locations, providing customer service while meeting a strict delivery schedule. The role involves handling luggage and cages, inspecting and driving a delivery box truck, and communicating with dispatchers and supervisors. Work takes place in various outdoor weather conditions. Employees are expected to maintain a professional appearance and wear clean, approved uniforms while on shift.

Requirements

  • Be at least 18 years old.
  • Be authorized to work in the United States.
  • Have a valid driver’s license and a clean driving record.
  • Be available to work Friday through Tuesday morning.
  • Pass a background check and drug screen.
  • Be able to lift up to 70 pounds consistently throughout the shift; the physical demands section also states the employee must regularly lift and move up to 75 pounds.
  • Have strong verbal and written communication skills, using appropriate grammar, tone, and pronunciation to communicate effectively with internal and external customers.
  • Be able to work in varied outdoor weather conditions, including hot, cold, and rainy conditions.
  • Be able to obtain an airport, port, and TWIK badge.
  • Maintain a professional business-like appearance and wear clean, well-maintained approved uniforms on shift.
  • Cover tattoos; visible tattoos and body piercings are not allowed. A fully grown-in, well-maintained mustache, beard, or goatee is permitted for male employees.
  • Be able to use hands and fingers and communicate with customers and coworkers; frequently sit, reach, stand, walk, climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend; move relatively quickly; and meet the stated vision requirements for close vision, peripheral vision, and adjusting focus.

Nice To Haves

  • Experience in customer service.

Responsibilities

  • Travel between port and airport locations.
  • Sort, tag, and load luggage into cages.
  • Seal cages and load them into the truck.
  • Perform daily vehicle inspections.
  • Drive a delivery box truck safely and lawfully on highways and local streets.
  • Use a radio to communicate with dispatchers and supervisors.
  • Unload cages from the truck.
  • Unload luggage from cages.
  • Provide customer service while meeting a strict delivery schedule.
  • Complete all required training, including airport compliance.

Benefits

  • Eligible employees may participate in medical, dental, and vision insurance plans.
  • Flexible spending accounts.
  • Long- and short-term disability insurance.
  • Life insurance.
  • Accident insurance.
  • 401(k).
  • Paid time off.
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