Port Agent-Baggage Handler (Driving)

Metropolis Technologies•Orlando, FL

About The Position

Bags, a Metropolis company, is part of a mobility network serving airports and travel locations. The Port Agent-Baggage Handler travels between port and airport locations and provides customer service while meeting a strict delivery schedule. The role involves handling luggage and cages, inspecting and driving a delivery box truck, and communicating with dispatchers and supervisors. The position is based in Orlando, Florida. Employees are expected to maintain a professional, business-like appearance and wear clean, approved uniforms. Grooming and personal hygiene must meet company standards; visible tattoos and body piercings are not allowed unless tattoos are covered as agreed with management. Additional requirements may be specified by management. The job requires regular use of hands and fingers and communication with customers and coworkers. Employees frequently sit, reach, stand, walk, climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend. The employee must move quickly and regularly lift and move up to 75 pounds. Required vision abilities include close and peripheral vision and the ability to adjust focus.

Requirements

  • Be at least 18 years of age.
  • Be authorized to work in the United States.
  • Have a valid driver’s license and a clean driving record.
  • Be available to work Friday through Tuesday morning.
  • Pass a background check and drug screen.
  • Be able to lift up to 70 pounds consistently throughout the shift; the physical demands section states the ability to lift and move up to 75 pounds regularly.
  • Have strong verbal and written communication skills, using appropriate grammar, tone, and pronunciation to communicate effectively with internal and external customers.
  • Be able to work outdoors in varying weather conditions, including hot, cold, and rainy weather.
  • Complete all required training, including airport compliance training.
  • Be able to obtain an airport, port, and TWIK badge.
  • Follow company appearance, grooming, hygiene, and approved-uniform standards; visible tattoos and body piercings are not allowed, and tattoos must be covered unless otherwise agreed by management.
  • Meet the stated physical demands, including frequent climbing, balancing, stooping, kneeling, crouching, twisting, turning, stretching, bending, and moving quickly.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Travel between port and airport locations.
  • Sort, tag, and load luggage into cages.
  • Seal cages and load them into a truck.
  • Perform daily vehicle inspections.
  • Drive a delivery box truck safely and lawfully on highways and local streets.
  • Operate a radio to communicate with dispatchers and supervisors.
  • Unload cages from the truck.
  • Unload luggage from cages.
  • Provide customer service while meeting a strict delivery schedule.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long-term and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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