Population Health Operations Manager
About The Position
The Population Health Operations Manager provides operational leadership and project management for strategic initiatives across the Population Health department. The role collaborates with Population Health leadership, supervisors, physician practices, health plans, and cross-functional stakeholders to translate value-based care priorities into effective workflows, processes, and operational strategies. The manager leads and coordinates initiatives involving quality performance, process and workflow optimization, care management, and operational excellence. The position manages complex projects, facilitates cross-functional task forces and workgroups, identifies and addresses operational barriers, and supports evaluating and prioritizing initiatives according to clinical impact, operational feasibility, and value-based care objectives.
Requirements
- Graduate of an accredited school of nursing.
- Bachelor of Science in Nursing or a bachelor's degree in a healthcare-related field.
- Georgia RN license in good standing, without limitations.
- Five years of progressive healthcare experience, including experience in clinical care, population health, value-based care, quality improvement, care management, or healthcare operations.
- Three years of project, program, operational, or leadership experience.
Nice To Haves
- Master’s degree in Nursing, Healthcare, Business, or a related field.
- Project Management Professional (PMP) certification.
- Demonstrated experience leading cross-functional initiatives, developing clinical or operational workflows, and implementing performance improvement strategies.
- Lean Six Sigma Green Belt or Black Belt certification.
- Certification in CMQ, CPHQ, Population Health Coordination, or another quality improvement methodology.
- Experience with population health technology platforms and analytics tools.
- Knowledge of HEDIS, STAR Ratings, CMS quality programs, and value-based reimbursement models.
Responsibilities
- Provide operational leadership and project management for strategic Population Health initiatives.
- Collaborate with Population Health leadership, supervisors, physician practices, health plans, and cross-functional stakeholders to translate value-based care priorities into workflows, processes, and operational strategies.
- Lead and coordinate initiatives related to quality performance, process and workflow optimization, care management, and operational excellence.
- Manage complex projects.
- Facilitate cross-functional task forces and workgroups.
- Identify and address operational barriers.
- Support the evaluation and prioritization of initiatives based on clinical impact, operational feasibility, and value-based care objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
