Population Health Manager

Northeast Kingdom Human Services • St Johnsbury, VT

2d

About The Position

In the role of Population Health Manager you'll oversee care coordination staff, strengthen community partnerships, and use data-driven insights to enhance care delivery, streamline operations, and elevate quality outcomes. A strong candidate has demonstrated experience in nurse quality assurance (QA), care management, utilization management, or clinical quality improvement, and a solid understanding of population health principles.

Requirements

• Bachelor’s degree in Health Administration, Nursing Public Health, Human Services, or a related field is required.
• Excellent communication, leadership, and change-management skills are essential, along with the ability to manage multiple initiatives, align stakeholders, and drive sustainable improvements in population health outcomes.
• Experience in quality reporting, data-driven decision-making, and program management within healthcare or public health environments is strongly desired.

Nice To Haves

• Demonstrated experience in nurse quality assurance (QA), care management, utilization management, or clinical quality improvement
• Solid understanding of population health principles

Responsibilities

• Oversee day-to-day operations of the Care Coordination Team, ensuring efficient service delivery and alignment with population health goals
• Provide administrative oversight and operational support to nursing, LNA, and MA staff involved in care coordination and population health activities
• Develop, implement, and refine workflows to support effective referral management, care transitions, and follow-up
• Ensure care coordination services are delivered in a timely, accessible, and person-centered manner
• Establish and monitor key performance indicators (KPIs) related to access, timeliness, quality outcomes, and care coordination effectiveness
• Use data and quality metrics to identify trends, gaps, and opportunities for improvement
• Lead continuous quality improvement initiatives focused on patient outcomes and system efficiency
• Facilitate strong internal collaboration across clinical, behavioral health, and support service teams
• Support effective internal and external care coordination, including transitions between levels of care
• Partner with community providers, hospitals, social service agencies, and payers to strengthen referral networks and service continuity
• Build and maintain relationships with community partners to support coordinated, whole-person care
• Provide leadership, guidance, and operational support to care coordination and medical support staff

Benefits

• Tuition & continuing education reimbursements and loan repayment program.
• Health and dental insurance.
• 403b retirement plan with Agency contribution and match.
• Generous paid time off, 12 sick days and 12 paid holidays.
• Outstanding employee wellness program
• Exceptional benefits package including low-cost medical and dental, short-/long-term disability coverages, life insurance, employee assistance program, and additional optional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level