Population Care Coordinator

Cooper Norcross University Hospital • Cape May Court House, NJ

6d • $37 - $61

About The Position

The Population Care Coordinator supports and participates in care coordination and team-based care initiatives to improve health outcomes for identified patient populations across the continuum of care. The role collaborates with physicians, advanced practice providers, RN Care Coordinators, and other multidisciplinary team members to manage centralized medication processes, facilitate transitions of care, support chronic disease management, and promote patient engagement. The coordinator also supports quality and performance measures through patient outreach, preventive care initiatives, and accurate maintenance of electronic health records. Responsibilities must be performed in accordance with established protocols, professional licensure, and organizational standards, while supporting patient safety and operational needs across ambulatory care settings.

The position includes managing medication prior authorizations and appeals, coordinating post-discharge plans and follow-up visits, and supporting chronic care programs such as remote patient monitoring. Other duties may be assigned within the scope of professional licensure, including redeployment to an office for clinical assignments.

Requirements

• At least three years of recent experience working in a medical facility or ambulatory practice as a licensed practical nurse.
• High school diploma or GED.
• Practical Nursing degree.
• Current, active, unrestricted New Jersey Licensed Practical Nurse (LPN) license, maintained in good standing in compliance with New Jersey Board of Nursing requirements and within the scope of LPN licensure.
• Current BLS/CPR certification through the American Heart Association.
• Excellent organizational, written and verbal communication, and teamwork skills.
• Demonstrated excellent customer service skills and a customer service-oriented attitude.
• Experience with electrocardiograms (EKG), vital signs, venipuncture, capillary procedures, and injections.
• Ability to communicate with patients, visitors, and coworkers; pleasant and poised demeanor and excellent phone etiquette.
• Computer skills.

Nice To Haves

• Epic experience preferred.
• Associate's degree preferred.

Responsibilities

• Manage centralized medication processes, including medication prior authorizations and peer reviews or appeals for medication denials.
• Manage transitions of care by gathering clinical data from institutions, communicating with patients or caregivers about post-discharge plans, and developing shared ongoing plans of care.
• Schedule post-hospital visits.
• Manage chronic care management as directed by the patient, caregiver, or physician/APP.
• Support remote patient monitoring by initiating services, educating patients, reviewing daily data, conducting outreach and follow-up, and communicating with physicians/APPs to improve clinical outcomes.
• Participate in maintaining and developing quality and performance initiatives for specific patient populations.
• Reach out to patients to improve completion of preventive screenings.
• Update the EHR with the most current patient data.
• Perform other duties as assigned and within the scope of professional licensure, including redeployment to an office for clinical assignments when necessary for patient safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree