Population Care Coordinator

Cooper University Hospital • Cape May Court House, NJ

6d • $37 - $61

About The Position

Supports and actively participates in care coordination and team-based care initiatives designed to improve health outcomes for identified patient populations across the continuum of care. Collaborates with physicians, advanced practice providers, RN Care Coordinators, and other multidisciplinary team members to manage centralized medication processes, facilitate transitions of care, support chronic disease management, and promote patient engagement. Proactively works to improve quality and performance measures through patient outreach, preventive care initiatives, and accurate maintenance of electronic health records. Responsibilities must be performed in accordance with established protocols, professional licensure, and organizational standards while supporting patient safety and operational needs across ambulatory care settings.

Cooper Norcross Health is a not-for-profit academic health system headquartered in Camden, New Jersey, affiliated with Cooper Norcross Medical School of Rowan University. The system has nearly 14,000 team members and operates four hospitals, MD Anderson Cancer Center at Cooper, and an ambulatory network extending from the Delaware River to the New Jersey shore.

Requirements

• At least three years of recent experience working in a medical facility or ambulatory practice as a licensed practical nurse.
• Current, active, and unrestricted New Jersey Licensed Practical Nurse (LPN) license; must maintain licensure in good standing, comply with New Jersey Board of Nursing requirements, and practice within the LPN scope of licensure.
• Current BLS/CPR certification through the American Heart Association.
• High school diploma or GED.
• Practical Nursing degree.
• Excellent organizational, written and verbal communication, and teamwork skills.
• Demonstrated excellent customer service skills.
• Experience with electrocardiogram (EKG), vital signs, venipuncture, capillary procedures, and injections.
• Ability to communicate with patients, visitors, and coworkers.
• Customer service-oriented attitude and behavior, pleasant and poised demeanor, and excellent phone etiquette.
• Excellent verbal and written communication skills.
• Computer skills.

Nice To Haves

• Epic experience.
• Associate's degree.

Responsibilities

• Manage centralized medication processes, including medication prior authorizations and peer reviews or appeals for medication denials, to facilitate provider-written treatment plans and improve patient care.
• Manage transitions in care for patients and their caregivers by gathering clinical data from institutions, communicating post-discharge plans of care, and developing a shared ongoing plan of care.
• Schedule post-hospital visits.
• Manage chronic care management as directed by the patient, caregiver, or physician/advanced practice provider.
• Use programs such as remote patient monitoring, including initiating services, educating patients, reviewing data daily, conducting patient outreach, and following up with the physician/advanced practice provider to improve clinical outcomes.
• Participate in maintaining and developing quality and performance initiatives for specific patient populations.
• Reach out to patients to improve completion of preventive screenings.
• Update the electronic health record with the most current patient data.
• Perform other duties as assigned and within the scope of professional licensure as necessary for patient safety, including redeployment to an office for clinical assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree