Pool Server

LAGUNA BEACH GOLF & BUNGALOW VILLAGE LLC • Laguna Beach, CA

5d • $17 - $17 • Onsite

About The Position

Serve food and beverage items to hotel guests in a friendly, enthusiastic, professional, and timely manner according to the Ranch LB standards.

Requirements

• High school or equivalent education required.
• One-year experience as food server required.
• Must be of minimum age to serve alcohol.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of appropriate table settings and service ware.
• Ensure guest comfort and safety throughout their stay.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Ability to describe all menu items and methods of preparation and to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Ability to notify management of any inappropriate behavior from the guest such as intoxication.
• Excellent customer service skills, ability to organize and prioritize work, solve problems and make rational decisions.

Nice To Haves

• Customer service experience preferred.

Responsibilities

• Greet all guests according to FORBES and Ranch LB standards.
• Take food and beverage orders using suggestive selling techniques.
• Clear area during service and provide clean set ups.
• Ensure minors and intoxicated guests are not served alcoholic beverages.
• Check IDs for all guests who appear under the age of 30.
• Ensure guests in the pool are staying at the hotel.
• Control guest checks and secure proper payment.
• Ensure station and table set-ups are complete.
• Clean menus, silverware and napkin rolling as needed.
• Assist with food running.
• Stock and re-stock food and beverage items as needed.
• Maintain proper condition and cleanliness of the pool areas and servicing equipment.
• Retrieve guests’ towels after each use and take them to laundry room when the towel bin is full.
• Restock, maintain and ensure that pool towel caddies are always full.
• Perform various side duties assigned by the Outlet Supervisor and Manager.
• Assist in moving chairs and umbrellas as needed.
• Inform supervisor of any problems or complaints.
• Additional duties as necessary and assigned.

Benefits

• Discount packages include: Free golf (based on availability), discounted pet insurance, discounted tickets to Disneyland, Universal Studios, Knotts Berry Farm and more!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED