Pool Operations Manager

Needham•Needham, MA

7d•Onsite

About The Position

Oversees the quality and success of all pool operations including the management of the staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices.

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
Two or more years as a swim instructor required

Nice To Haves

High school diploma or GED is preferred.
Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred.
College degree preferred.
Optional CPO Certification.

Responsibilities

Provides leadership, discipline and constructive feedback to staff to ensure quality delivery of the Goldfish Swim School curriculum.
Interacts with parents/guardians to discuss student progress.
Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.
Works hand-in-hand with the staff on varying shifts to help improve their skillsets.
Completes written performance reviews of the staff, providing constructive feedback to help improve their performance as needed.
Holds monthly meetings with the pool supervisors to go over performance reviews of the aquatic staff.
Discusses items to address in workshops and in-services.
Assists Management and Pool Supervisor staff in conducting workshops and in-service training.
Conducts all the aquatic-based new hire training.
Floats in the water at least one shift a week to ensure quality standards are being met.
Fulfills other duties or responsibilities as assigned by the Employer.