Pool Manager 2027

Douglas Aquatics•Richmond, VA

About The Position

The Pool Manager oversees the day-to-day operations of a single multi-guard swimming facility for the swim season, including maintenance, staff scheduling, event coordination, client relations, and pre-season opening duties. The role coordinates facility operations to support client satisfaction and maintain a clean, safe, family-friendly environment. The Pool Manager reports directly to the Zone Supervisor and also works with customers. The Pool Manager may take actions and make decisions needed for effective operations and the safety of staff and patrons, provided they do not conflict with company policies and procedures. With prior Coordinator approval, the manager may recruit, train, and terminate subordinate personnel, and may stop unsafe processes or activities until the hazard is corrected. Performance is assessed in part by effective facility control, service quality, timely and accurate reports, leadership, positive interactions, efficient scheduling that limits overtime, and a professional company image.

Requirements

Three to four years of lifeguarding experience.
At least one year of experience as an assistant manager.
At least 18 years of age, unless otherwise determined at the Coordinator’s discretion.
Good language skills to communicate with staff, clients, and patrons.
Working knowledge of pool systems and pool chemicals.
Reasoning ability to collect information, establish facts, draw valid conclusions, and use sound judgment in everyday situations.
Certification as an American Red Cross Lifeguard and CPR for the Professional Rescuer, or equivalent.
Ability to supervise, teach, and guide staff by example.
Reliable transportation to the facility.
Ability to lift 50 pounds and manipulate swimming-facility maintenance equipment.
Ability to physically execute swimming and rescue skills learned during training.
Good vision and hearing; corrective lenses and hearing devices are required if needed.

Responsibilities

Coordinate and control the facility’s day-to-day operations.
Perform pool maintenance and participate in pre-season opening duties.
Coordinate events and maintain direct client relations.
Recruit, train, and terminate subordinate personnel with prior approval from the Coordinator.
Stop processes or activities that are unsafe or present a safety hazard until the condition is corrected.
Supervise, teach, guide, and lead staff by example; train and mentor assistant managers.
Take responsibility for the facility and its staff, maintaining a safe, clean, family swimming environment.
Attend manager meetings or ensure adequate facility representation when unable to attend.
Schedule and conduct staff meetings and in-services at the facility.
Schedule all facility employees and assist team leaders with filling open shifts.
Schedule the appropriate number of staff for the facility’s required labor hours.
Complete required reports and documentation accurately and on time.
Schedule swim lessons and teach them if no instructor is available.
Designate the Lifeguard of the Pay Period award recipient.
Prepare and process facility payroll; audit for rain days and overtime and compare hours worked with schedules.
Complete weekly facility inventory reports.
Perform other tasks as assigned.