Pool Coordinator

The Corporation of the Municipality of Leamington•Leamington, ON

7d•Onsite

About The Position

Reporting to the Supervisor, Recreation – Aquatics, the Pool Coordinator assists in the day-to-day operations of the aquatic facilities at the Nature Fresh Farms Recreation Centre (NFFRC). The incumbent will provide leadership and ensure delivery of a safe, clean, and welcoming aquatic environment. This role supports the daily operation of the pool and program execution, while upholding quality services and safety standards for all users.

Requirements

Secondary school diploma or equivalent (GED) required.
National Lifeguard (NLS) Certification is required.
Lifesaving Society Instructor/Swim Instructor Certification is required.
Must have at least 1 year of experience lifeguarding or leading aquatic programs.
First Aid and CPR level C with AED is required.
Strong customer service, communication, interpersonal and conflict resolution skills.
Team-oriented with the ability to work independently.
Ability to exercise sound judgment and make decisions in a fast-paced public environment.
Strong time management, organizational skills and attention to detail are required.
Proficient in computer applications in a Microsoft Windows environment.

Nice To Haves

Aquatic Supervisor Training or NLS Instructor/Examiner is considered an asset.
Post-secondary education in recreation, fitness, physiology, business administration, or a related field is considered an asset.
Previous experience working in a recreation, fitness, or customer service-focused facility is an asset.

Responsibilities

Provide on-deck leadership and daily operational coordination of lifeguards and instructors, including assigning tasks and supporting shift coverage in accordance with established schedules and procedures.
Provide ongoing mentorship and constructive feedback to lifeguards and instructors to support skill development and service excellence.
Provide feedback to the supervisor regarding performance goals and improvements of the aquatics team, as needed.
Greet guests entering the aquatics area, providing a welcoming environment.
Ensure a clean, safe, and sanitary swim environment at all times.
Oversee routine inspections and maintenance of equipment and water quality.
Maintain accurate inspection records; report and recommend repairs to supervisor, as needed.
Enforce emergency procedures and safety protocols for all staff.
Close the facility if unsafe conditions exist and report immediately to management.
Ensure compliance with all applicable legislation and regulations.
Confirm staff qualifications meet required standards.
Ensure staff deliver courteous, fair, and helpful service to the public.
Maintain team morale and model professional behaviour.
Ensure aquatic programs and services start/end on time and operate to a high standard.
Encourage public participation and manage special events in coordination with the Aquatics Supervisor.
Complete administrative tasks such as worksheets, statistics, and incident reports on time.
Perform duties as a lifeguard, swim instructor, team leader and maintenance worker as required.
Follow all guidelines outlined in the aquatic staff manual and directives from management.
Maintain familiarity with emergency procedures, facility programs, and operational policies.
Attend and/or complete all required staff training as assigned.
Attend all staff meetings.
Comply with applicable provincial and municipal legislation, including the Municipal Freedom of Information and Protection of Privacy Act, and the Municipality’s Records and Information Management Program.
Comply with the Occupational Health and Safety Act, applicable legislation, and the Municipality’s Health and Safety Program.
Perform other related duties as assigned.