Pool Attendant

Ottine Mineral Springs•Gonzales, TX

About The Position

Ottine Mineral Springs is seeking a reliable, detail-oriented Pool Attendant to help maintain clean, safe, and welcoming pool areas and provide a positive guest experience. The role combines hospitality and care for the aquatic spaces. No prior pool maintenance experience is required, and training will be provided. The position involves working outdoors and indoors, including in extreme weather conditions, and requires some nights, weekends, and holidays. The Pool Attendant helps keep pool decks, seating, surrounding areas, and towel stations clean and organized; performs basic pool and hot tub cleaning; monitors conditions and escalates concerns; assists guests and supports accessibility; and helps with daily setup and closing tasks. The attendant also works with Resort Attendant and Facilities teams, participates in meetings and training, and helps enforce resort rules. Additional duties may be assigned or the position’s responsibilities may be reviewed and modified as operational needs change.

Requirements

  • Ability to work evenings, weekends, weekdays, and holidays.
  • Reliable attendance, punctuality, accountability for one's schedule, and professional communication skills.
  • Ability to speak, read, and understand English to interact professionally with guests and communicate effectively with teammates.
  • High school diploma or GED.
  • Ability to work under pressure with patience and strong customer service skills.
  • Eagerness to learn daily procedures, safety protocols, and hospitality standards.
  • Ability to walk, stand, and move around the resort for eight or more hours per day; sit, reach, lift, bend, kneel, stoop, climb stairs, and push or pull items weighing up to 50 pounds.
  • Manual dexterity, auditory and visual skills, ability to follow written and verbal instructions and procedures, and ability to communicate effectively and professionally.
  • Comfort working in indoor and outdoor spaces and in extreme weather conditions.

Nice To Haves

  • Previous experience around commercial pools, in lifeguarding, or in hospitality.
  • CPR and first aid certification, or willingness to be trained.

Responsibilities

  • Serve as a friendly presence on the pool deck, greet guests, answer general resort questions, and support a safe and enjoyable experience.
  • Maintain the cleanliness and appearance of pool decks, lounge seating, surrounding areas, and towel stations; straighten chairs, clear debris, and empty trash containers.
  • Skim, vacuum, and perform basic brushing of pools and hot tubs.
  • Conduct walkthroughs of aquatic areas to ensure they are tidy, organized, and meet resort presentation standards.
  • Monitor pool areas for mechanical, safety, or water quality issues and promptly escalate concerns to the Lead Pool Technician or Pool Supervisor.
  • Keep emergency walkways clear and respond to guest requests, including supporting guests with accessibility needs.
  • Assist with daily setup and breakdown, including arranging loungers and towels, securing equipment, and tidying the deck.
  • Work with Resort Attendant and Facilities teams to support resort operations as needed.
  • Learn and communicate information about resort amenities and directions.
  • Participate in team meetings and training sessions.
  • Assist in enforcing resort rules and maintaining a relaxing atmosphere for guests.
  • Carry out additional tasks and duties as needed or directed.

Benefits

  • Opportunities for continuous learning and development.
  • Potential for career advancement with dedication and demonstrated performance.
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