About The Position

Mercier Consultancy Group is seeking a motivated professional for a Polish Speaking Digital Trust and Safety Specialist position in Bulgaria, supporting a major global social media platform. This role offers an opportunity to advance your career in the social media industry while enjoying the vibrant expat community and high quality of life in Bulgaria.

Requirements

  • Native or fluent Polish (spoken and written).
  • Valid EU passport (mandatory).
  • Strong interest in the social media industry and digital safety trends.
  • Ability to work on-site in Sofia, Bulgaria.
  • Professional proficiency in English for reporting and team collaboration.
  • Resilience and ability to handle sensitive digital content with discretion and emotional intelligence.

Responsibilities

  • Monitor and moderate social media content to ensure compliance with global community standards and safety policies.
  • Analyze reported content for potential policy violations, including hate speech, misinformation, and graphic imagery.
  • Apply nuanced language skills to interpret context and cultural subtleties within user-generated content in Polish.
  • Collaborate with cross-functional teams to identify and mitigate emerging digital safety risks on the platform.
  • Maintain a high level of accuracy and productivity in a high-volume social media moderation environment.
  • Stay updated on evolving trends and policy updates within the dynamic social media landscape.
  • Draft detailed reports regarding content trends to help improve the safety architecture of the platform.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training.
  • Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Monthly Performance Bonus.
  • €1,500 Signing Bonus (one-time).
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