Greek Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group

7d•Onsite

About The Position

Mercier Consultancy Group is seeking a Greek Speaking Digital Trust and Safety Specialist for a role in Bulgaria, representing a major player in the global social media landscape. This position is designed for motivated individuals ready to contribute to a safer, more transparent digital ecosystem while enjoying career-growth opportunities.

Requirements

Native or fluent Greek (spoken and written).
Valid EU passport (mandatory).
Strong command of English for professional communication and reporting.
Keen interest in the social media industry and digital trends.
Excellent analytical skills and the ability to make objective, policy-based decisions.
Resilience and the ability to work in a high-engagement, digital-first environment.

Responsibilities

Monitor and evaluate content across social media platforms to ensure adherence to community guidelines and safety policies.
Analyze reported content for potential violations, including hate speech, harassment, and policy-breaching media.
Maintain a high standard of quality and accuracy while meeting daily productivity targets in a fast-paced social media environment.
Collaborate with international teams to identify emerging trends in online safety and improve internal moderation protocols.
Provide insightful feedback to the development teams to refine automated detection tools and AI safety models.
Handle sensitive information with the highest level of professional integrity and confidentiality.
Participate in ongoing training sessions to stay updated on the ever-evolving policies of the social media industry.