Policy Implementation Coordinator

TX-HHSC-DSHS-DFPS•Austin, TX

11d•$5,798 - $8,000•Hybrid

About The Position

The Texas Health and Human Services Commission (HHSC), Access and Eligibility Services (AES), Policy & Quality division, is seeking to hire a Policy Implementation Coordinator for the Policy Implementation team, reporting to the Director of Policy Implementation. The Policy Implementation team ensures the successful execution of new and revised policies. The Policy Implementation Coordinator will serve as the Project Lead for Program Policy projects helping to identify impacts, coordinate resources, and lead the development and implementation of complex high‑profile federal and state initiatives. Position works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Key responsibilities include: Coordinating projects and translating policy into system requirements, Tracking and updating projects regularly while operating with independence and sound judgment, Managing processes and procedures, Facilitating meetings, Preparing legislative bill analyses, briefing materials, and recommendations for leadership, Preparing policy documentation, including state plan amendments, waivers, and handbook revisions, Conducting policy research, analysis, and development, and Supporting programs such as Texas Works Medicaid (Newborn, Children’s, Adult, Transitional, Emergency, and Pregnancy), Medicaid for the Elderly and People with Disabilities (MEPD), Children’s Health Insurance Program (CHIP), Women’s Health Program (WHP), Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF). The ideal candidate will excel in a dynamic environment, demonstrating adaptability and advanced project management capabilities. They will champion innovation, uphold the highest standards of excellence, value diversity as a strategic strength, foster collaboration, lead with integrity, and commit to continuous learning and improvement. Although the team’s primary responsibility is supporting policy projects, staff may also be tasked with managing or assisting initiatives in other areas of Policy & Quality. Success in this role requires adaptability, strong project management skills, and the ability to maintain project momentum. Essential Job Functions (EJFs): Project Management and Communication: Leads projects from concept through completion. Works closely with Program Policy, Field Policy, Information and Technology, Field Operations, Office of Learning and Professional Development, Vendor Operations, Legal, Communications, Quality Management, and other teams to plan and execute projects including scheduling and facilitating meetings. Applies project management methodologies to define objectives, track deliverables, set milestones, measure success, recommend improvements, and ensure timely and successful project implementation aligned with division goals. Ability to translate policy into system requirements. Communicates effectively, collaborates to resolve issues, and keeps leadership informed of issues, risks, and recommendations. Maintains and organizes electronic files, records, and calendars. (45%) Stakeholder Engagement and Representation: Represents the Policy Implementation and Program Policy teams with internal and external stakeholders including multiple levels of government groups and officials. Engages with workgroups and stakeholders to support Access and Eligibility Services (AES) and Policy & Quality priorities. Responsible for maintaining effective working relationships, addressing technical issues and concerns, evaluating program effectiveness, and coordinating with workgroup partners. (20%) Policy Research and Analysis: Analyze complex federal and state laws, legislation, rules, regulations, and guidance to determine impacts on the Health and Human Services Commission (HHSC) and Access and Eligibility Services (AES) programs. Maintains knowledge of federal and state legislation, issues, developments, program requirements, policy decisions, and state processes. Prepares high-quality documents to support program planning, policy development, implementation, and decision-making. Ensures all products and documents are accurate and compliant with federal and state requirements. Provides recommendations for program improvement initiatives and participates in planning and implementation of area activities. (20%) Initiative and Innovation: Identifies process gaps, resource needs, risks, and develop strategies to address them. Assigns and aligns staff resources based on project scope and priorities. Fosters a culture of learning, innovation, and problem-solving within the team. (10%) Other Duties as Assigned: Completes additional tasks as required with limited supervision. (5%)

Requirements

Graduation from a four-year accredited college or university with a degree in public policy, public administration, social work, law, business, or a related field. Work experience may substitute for education on a year-by-year basis.
At least two years of project management experience.
At least two years of experience leading, coordinating, planning, tracking, managing stakeholders, and supporting major work initiatives.
At least two years of experience working in TIERS.
At least two years of SNAP, TANF, Medicaid, and MEPD Part 1 experience.
Must be able to travel at least 20%.

Nice To Haves

MEPD Part 2 experience is preferred.

Responsibilities

Coordinating projects and translating policy into system requirements
Tracking and updating projects regularly while operating with independence and sound judgment
Managing processes and procedures
Facilitating meetings
Preparing legislative bill analyses, briefing materials, and recommendations for leadership
Preparing policy documentation, including state plan amendments, waivers, and handbook revisions
Conducting policy research, analysis, and development
Supporting programs such as Texas Works Medicaid (Newborn, Children’s, Adult, Transitional, Emergency, and Pregnancy), Medicaid for the Elderly and People with Disabilities (MEPD), Children’s Health Insurance Program (CHIP), Women’s Health Program (WHP), Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF)
Leads projects from concept through completion
Works closely with Program Policy, Field Policy, Information and Technology, Field Operations, Office of Learning and Professional Development, Vendor Operations, Legal, Communications, Quality Management, and other teams to plan and execute projects including scheduling and facilitating meetings
Applies project management methodologies to define objectives, track deliverables, set milestones, measure success, recommend improvements, and ensure timely and successful project implementation aligned with division goals
Communicates effectively, collaborates to resolve issues, and keeps leadership informed of issues, risks, and recommendations
Maintains and organizes electronic files, records, and calendars
Represents the Policy Implementation and Program Policy teams with internal and external stakeholders including multiple levels of government groups and officials
Engages with workgroups and stakeholders to support Access and Eligibility Services (AES) and Policy & Quality priorities
Responsible for maintaining effective working relationships, addressing technical issues and concerns, evaluating program effectiveness, and coordinating with workgroup partners
Analyze complex federal and state laws, legislation, rules, regulations, and guidance to determine impacts on the Health and Human Services Commission (HHSC) and Access and Eligibility Services (AES) programs
Maintains knowledge of federal and state legislation, issues, developments, program requirements, policy decisions, and state processes
Prepares high-quality documents to support program planning, policy development, implementation, and decision-making
Ensures all products and documents are accurate and compliant with federal and state requirements
Provides recommendations for program improvement initiatives and participates in planning and implementation of area activities
Identifies process gaps, resource needs, risks, and develop strategies to address them
Assigns and aligns staff resources based on project scope and priorities
Fosters a culture of learning, innovation, and problem-solving within the team
Completes additional tasks as required with limited supervision