Policy Compliance Consultant (Human Rights Framework Programming)

City of Austin • Austin, TX

8d • $80,190 - $101,400 • Onsite

About The Position

The Policy Compliance Consultant (Human Rights Framework Programming) is housed within Austin Equity and Inclusion’s Human Rights Division and reports directly to the City of Austin’s Human Rights Officer. Under limited direction, the role develops, implements, evaluates, and manages complex policies and programs by synthesizing research, compliance requirements, project work, and stakeholder input to achieve defined objectives.

The consultant leads implementation of mitigation strategies and recommendations identified in the City’s Human Rights Impact Review and Report. The role coordinates cross-departmental and community-based initiatives across human rights topics, manages projects from planning through implementation and evaluation, develops partnerships, analyzes data, and translates policy recommendations and community perspectives into actionable programs. The position also tracks commitments and outcomes, prepares reports and presentations, and supports accountability for measurable progress. The work addresses areas including economic mobility, homelessness, hate crimes, human trafficking, immigration and refugees, veterans, reentry, aging and seniors, LGBTQIA+ communities, accessibility, worker rights, and public safety.

The position may exercise the full range of supervisory activities, including selection, training, evaluation, counseling, and discharge recommendation. It is based at One Texas Center in Austin, Texas. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• Bachelor’s degree from an accredited four-year college or university, with major coursework in a field related to the job.
• Five years of experience in a field related to the job, including two years in a supervisory, project, or program management capacity.
• A master’s degree from an accredited college or university may substitute for up to two years of the required experience.
• Knowledge of policy analysis and program management; principles and practices in assigned policy and program areas; municipal project and program management; City practices, policies, and procedures; federal, state, and local laws; and policy-analysis research in social policy, government, or related areas.
• Skills in strategic planning and resource allocation; oral and written communication; planning, coordinating, implementing, and evaluating policies and programs; organizing and executing assignments and projects; handling multiple tasks and priorities; using computers and related software; and data analysis and problem solving.
• Ability to work through frequent interruptions and changing priorities, assess situations systematically, maintain effective working relationships with City employees, management, political offices, and the public, and exercise sound judgment, tact, diplomacy, and confidentiality.
• Ability to perform the essential functions of the job, with or without reasonable accommodations.

Nice To Haves

• Experience managing complex programs or projects involving multiple stakeholders, competing priorities, and measurable outcomes.
• Experience building and maintaining collaborative partnerships with community organizations, governmental agencies, and diverse stakeholder groups.
• Experience facilitating meetings, public engagement, and presentations for diverse audiences.
• Experience analyzing qualitative and quantitative data to inform policy, program development, and equity-centered decision-making.
• Knowledge of human rights, equity, civil rights, or social justice principles, and experience developing or implementing initiatives that advance equitable outcomes.
• Experience across the listed human rights topic areas.
• Background navigating a website and updating a dashboard to highlight progress.

Responsibilities

• Lead and coordinate implementation of mitigation strategies and recommendations from the City of Austin’s Human Rights Impact Review and Report.
• Plan, implement, monitor, and evaluate complex human rights projects, programs, initiatives, and cross-functional teams.
• Establish program standards, methods, policies, and procedures; determine program goals, objectives, and resource requirements.
• Coordinate with City departments, governmental agencies, community organizations, and other stakeholders to align priorities and address implementation challenges.
• Develop policies, programs, implementation plans, and strategies that advance equity and address systemic barriers.
• Facilitate stakeholder meetings, public engagement, and presentations for diverse audiences, including Boards and Commissions, City Council Committees, City Council, conferences, City staff, and the public.
• Analyze qualitative and quantitative data, research, and policy issues; identify disparities, assess program effectiveness, and make evidence-based recommendations for improvement.
• Develop, manage, and monitor program budgets and associated projects, and provide financial information.
• Prepare written reports, presentations, strategic recommendations, and progress updates for the Human Rights Officer and other audiences.
• Track mitigation commitments, performance indicators, implementation milestones, and outcomes to support accountability.
• Conduct or support literature reviews and secondary analyses of research, theory, and relevant practices.
• Communicate program work effectively to internal and external customers.
• May perform supervisory activities, including selection, training, evaluation, counseling, and discharge recommendation.
• Potentially update a website or dashboard to report progress.

Benefits

• Low-cost medical, dental, and vision benefits.
• Paid leave time.
• Competitive retirement plan through the City of Austin Employees’ Retirement System.
• Training opportunities.
• Generous leave and work-life balance programs.
• Wellness programs, on-site fitness centers, and mental health support.
• Professional development and leadership opportunities.
• Access to public transit and bike-friendly infrastructure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level