POLICY AND RESOURCES ADMINISTRATOR

Arizona Department of Administration•Phoenix, AZ

1d•Hybrid

About The Position

The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as the Policy and Resources Administrator with the Policy and Resources Administration (PRA). This position is responsible for providing oversight of the DCSS PRA which includes: Policy and Procedures; Legislative Initiatives; Client Resolution; Ombudsman; Administrative Review; Training, and Federal Grant Projects; serving as a key member of the division’s leadership team, responsible for high level leadership and managerial work of considerable complexity to plan, develop, coordinate, implement and evaluate program goals, objectives, performance standards, initiatives and operations. This position travels statewide and may require overnight stays. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Requirements

Policy development; state plan and grant research and proposal writing.
Social work and social service practices as it relates to the Title IV-D child support program.
Research, methodology, project planning, development, organization and workflow techniques.
Leadership and team building methodologies, supervisory and evaluation practices relevant to professional and administrative staff.
Reading, understanding, and interpreting complex federal, state, department, and legislative rules, laws, policies and procedures.
Managing and balancing various management and administrative functions and presenting information on complex issues and ideas clearly and effectively, both orally and in writing.
Composition of policy, procedures, correspondence, issues, and position papers.
Analyze federal regulations for development of policy and procedures.
Coach, counsel, mentor, listen and lead in a fast-paced environment.
Manage a diverse group of employees; direct, motivate, and instill confidence in subordinates employees; delegate, train and evaluate.
Respond to internal and external customers with tact, diplomacy, accuracy, and appropriate and timely information.

Nice To Haves

Bachelor's Degree in Public Policy, Public Administration, Political Science, or related field.
Three (3) years of comprehensive experience in interpreting federal and state laws, developing policy and procedures, legislative affairs, governmental and public affairs; an additional four (4) years of professional experience may substitute the degree.
Four (4) years of demonstrated supervisory experience leading teams.
Valid Arizona Driver's License.

Responsibilities

Senior level decision making related to program compliance and methods of operation.
Provide policy direction and oversight and ensure compliance with organizational policies.
Oversee the daily operations of the administration through subordinate supervisors and managers.
Manage strategic initiatives towards execution through effective planning and delegation.
Track bills introduced/considered in the U.S. Congress and the Arizona State Legislature; prepare issue briefs regarding legislative changes and make recommendations; develop legislative proposals.
Assist the Office of Legislative Services in developing and establishing state laws, program rules and policies for the Administrative Code to comply with federal laws.
Provide oversight for the development, amendment and implementation of the Division's legislation, rules, and guidelines.
Maintain a working knowledge of significant developments and trends related to the delivery of child support services; actively seek out best practices from other states and entities to better inform and innovate division practices.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities