Police Services Representative 2026

City of Marietta, GA•Marietta, GA

21d•Onsite

About The Position

This is an entry-level position that reports directly to the Supervisor of Police Services. The role involves processing reports, handling teletype messages, performing front desk duties including switchboard operation, assisting citizens, processing tow-ins, and providing information to the public. Additional duties include operating microfilm readers, assisting administrative personnel with clerical tasks, processing payroll, answering phones for officers, verifying and updating information in the GCIC system, running criminal history checks, and monitoring a closed circuit TV system.

Requirements

High school graduate or GED is required at a minimum.
Minimum of two years of experience in a clerical office position, preferably in a police environment.
Knowledge of Police department practices, policies and procedures, and administrative functions.
Knowledge of police radio codes and signals.
Ability to operate personal computer and MS Office Suite software including Word, Excel, Outlook and other applications as needed.
Ability to pass Georgia Crime Information Center certification test.
Ability to pass a background investigation including criminal and credit history and a polygraph test.
Ability to operate a switchboard, police radio, typewriter, fax and other office machines.
Ability to use maps, Atlas and other reference materials.
Ability to interact with the public in an effective and courteous manner.
Ability to follow instructions.
Ability to work any shift (required because department open 24-hours per day).
Required to be a Notary Public
Required to sign an Awareness Statement, which states that the employee can be fined or face criminal prosecution if incorrect information is released.
Successful candidates are required to submit to drug screen & background inquiry.

Nice To Haves

Associate degree in business, office technology, or a related area from an accredited college is preferred.

Responsibilities

Processes reports by sorting and checking for missing reports, entering on computer, filing and making copies.
Teletypes police messages to and from other agencies.
Performs duties at the front desk including working the switchboard, dealing with citizens, bonding people out of jail, and processing tow-ins.
Assists general public in obtaining reports and information, and collects money for reports.
Operates microfilm reader/printer.
Assists administrative personnel in clerical duties by answering phones.
Assists with weekly payroll as needed.
Answers phones and takes messages for officers.
Verifies all information stored on GCIC by monitoring validation reports from GCIC, completes form letters on each entry, and writes supplementals to upgrade information.
Verifies all GCIC/NCIC entries.
Runs suspended/revoked licenses taken by officers through GCIC for status, completes forms and makes copies of reports and licenses, mails original to state and files copies.
Runs criminal history checks.
Monitors closed circuit TV system.