About The Position

The City of Ventura Police Department is seeking a Police Services Officer/Senior Police Services Officer. This non-sworn position is crucial for supporting public safety operations by handling technical, administrative, and customer service tasks. The role involves assisting with law enforcement support, public inquiries, report preparation, program coordination, records and evidence management, offender registration, parking enforcement, training coordination, and other specialized duties. Depending on the assignment, responsibilities may extend to crime prevention programs, volunteer coordination, background investigations, traffic operations, court liaison activities, animal control services, and managing body-worn camera and digital evidence programs. This position is flexibly staffed and can be filled at either the Officer or Senior Officer level, based on qualifications, experience, skills, and departmental needs.

Requirements

  • Police Services Officer: Combination of education, training, and experience equivalent to completion of the twelfth grade and some experience working with the public.
  • Senior Police Services Officer: Combination of education, training, and experience equivalent to three years of increasingly responsible experience in a law enforcement support position equivalent to that of a Police Services Officer at the City of Ventura, including at least one year of experience in one of the following areas at the City of Ventura: Traffic, Property Room, Front Desk, Training, Storefronts/Volunteers, Crime Prevention, Court Officer, Offender Registration, Body-Worn Camera, and Digital Evidence.
  • Depending on assignment, possession of a valid California Class C driver's license may be required.
  • Selected candidates will be required to complete a PD background screening process.

Nice To Haves

  • Experience in a law enforcement support position is desirable for the Police Services Officer level.
  • Prior functional and/or lead experience is highly desirable for the Senior Police Services Officer level.
  • Responds diplomatically and tactfully to people of diverse backgrounds, often in adverse situations.
  • Diffuses situations that involve persons who are confrontational, irate, confused, or frustrated.
  • Skilled at planning, coordinating, and directing special events or activities.
  • Familiar with crime prevention and volunteer programs.
  • Excellent computer and report-writing skills.
  • Experience interpreting complex policies and procedures.
  • Experience as support for law enforcement.
  • Works independently, with minimum supervision.

Responsibilities

  • Providing customer service and police-related information to the public, both in person and over the phone.
  • Preparing reports, maintaining records, and supporting law enforcement operations through administrative and technical assignments.
  • Coordinating programs and specialized activities related to crime prevention, volunteers, training, traffic, property and evidence, offender registration, or other assigned areas.
  • Collecting, reviewing, and processing information to support investigations, case management, and departmental operations.
  • Responding to inquiries, resolving issues, and serving as a liaison between the Police Department, community members, and partner agencies.
  • Utilizing a variety of software systems to manage records, track information, and support daily operations.
  • Assisting with special projects and program coordination to support the efficient delivery of police services.

Benefits

  • Medical Insurance (HMO, PPO options)
  • City Paid Dental and Vision Insurance
  • Life Insurance
  • Vacation & Holiday Compensation
  • Deferred Compensation
  • CalPERS Retirement
  • Wellness Program (access to gym facility and fitness classes)
  • Tuition Reimbursement & Bilingual Pay
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