Police Reports Technician I
About The Position
Duties include reading police reports to classify crimes according to Uniform Crime Reporting rules, correcting police reports, and maintaining electronic and paper incidents, arrest, and other report files in compliance with department policy. Notifying appropriate personnel on issues and errors that require attention and corrections, assisting citizens in the front lobby and via telephone and in processing requests for information, and assisting in the supervision of subordinate personnel. This position instructs citizens on the process of obtaining their reports and researching incorrect case numbers. They handle daily cash payments for reports, process mail requests, and retrieve archived reports. This role involves interacting with the public and maintaining professionalism under stressful situations, as well as providing information related to crime, arrest, and traffic reports. Strong knowledge of law enforcement codes, rules, and regulations is required, along with proficiency in various software systems. The Police Reports Technician I also assists with training new personnel and performs routine clerical and administrative tasks to support the department. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be on a promotional track for higher level activities. Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks.
Requirements
- Strong knowledge of law enforcement codes, rules, and regulations.
- Proficiency in various software systems.
- Basic knowledge of the work.
- Required communications skills to carry out basic tasks.
Responsibilities
- Read police reports to classify crimes according to Uniform Crime Reporting rules.
- Correct police reports.
- Maintain electronic and paper incidents, arrest, and other report files in compliance with department policy.
- Notify appropriate personnel on issues and errors that require attention and corrections.
- Assist citizens in the front lobby and via telephone.
- Process requests for information.
- Assist in the supervision of subordinate personnel.
- Instruct citizens on the process of obtaining their reports.
- Research incorrect case numbers.
- Handle daily cash payments for reports.
- Process mail requests.
- Retrieve archived reports.
- Interact with the public and maintain professionalism under stressful situations.
- Provide information related to crime, arrest, and traffic reports.
- Assist with training new personnel.
- Perform routine clerical and administrative tasks to support the department.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
