Police Services Technician I / II

East Bay Regional Park District • Castro Valley, CA

11d • Onsite

About The Position

The Park District is currently recruiting for a Police Services Technician I / II in the Police Administration Department of the Public Safety Division. This on-site position will be headquartered in Castro Valley, CA at Public Safety Headquarters. The East Bay Regional Park District's Police Department serves over 25 million annual visitors. We are a full service POST-recognized law enforcement agency with 76 sworn officers, including Command Staff. Our department includes a variety of units and patrol opportunities such as Air Support, Marine, Equestrian, Special Enforcement (including off-road vehicles), Investigations, and a 24-hour 9-1-1 Dispatch Center. Looking to continue your career in an organization that values your work and professional development endeavors? Apply to join the East Bay Regional Park District Police Department today! The hiring pools established from this recruitment will be used to fill the current vacancy and additional vacancies that may occur during the one-year life of the hiring pools. Tentative Date of Onsite Examinations: Early-Mid August Supplemental Questions Review: Mid-July Selection Interviews: Late August ABOUT US: The East Bay Regional Park District is a system of beautiful parklands in Alameda and Contra Costa counties to the east of San Francisco. The system comprises 73 parks spanning across 126,809 acres, 1,250 miles of trails, and 55 miles of shoreline. We manage and preserve natural and cultural resources for all to enjoy and protect. The regional parks are ideal for healthful recreation and environmental education. Learn about our Mission and Vision, History, and our contributions to the United Nations 17 Sustainable Development Goals. OUR MISSION: EBRPD preserves a rich heritage of natural and cultural resources and provides open space, parks, trails, safe and healthful recreation and environmental education. An environmental ethic guides the District in all of its activities. OUR VALUES: Respect – We honor the land we steward, each other, and the park visitors we serve. Resilience – We creatively adapt to change. We address challenges with empathy, perspective, and determination. Relationships – Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve. Responsiveness – We communicate openly, honestly, and reliably. Transparency – We hold the public's trust through meaningful stakeholder engagement and access to timely and reliable information on decisions and performance. WHY WORK FOR EBRPD? Work with a purpose for a better world today and for future generations through the preservation of open space, public access to the outdoors, and a commitment to the conservation of the natural world found east of the San Francisco Bay across 33 cities in Alameda and Contra Costa counties A community of colleagues who are passionate about public service and the East Bay Regional Park District, the communities it serves, and its mission

Requirements

• Police Services Technician I: Education: Equivalent to the completion of the twelfth grade; and Experience: One year of responsible general office work experience which includes public contact, preferably in a public safety department or office setting; or Substitution: 30 semester or 45 quarter units of coursework in criminal justice or related field of study may be substituted for the required one year of work experience. If you are using the education substitution to meet the minimum criteria for this position, please attach your transcripts (unofficial is acceptable) to your application.
• Police Services Technician II: Education: Equivalent to completion of the twelfth grade; and Experience: One year as a Police Services Technician I with the East Bay Regional Park District; or Substitution: Two years of responsible general office work experience which includes public contact, preferably in a public safety department or office setting
• Possession of a valid California Driver's License with a satisfactory driving record is a condition of initial and continued employment in this classification.
• Knowledge of: Principles, practices, and safe work methods used in collecting, processing, logging, storing, and safeguarding evidence, property, and materials including hazardous materials; Basic law enforcement theory, principles, and practices and their application to a wide variety of services and programs; Proper safety methods and procedures affecting assigned duty station; Basic interviewing methods and principles; Methods and techniques used in customer service and public relations; Proper English usage including spelling, grammar, and punctuation; Modern office procedures and practices; computer applications such as Microsoft Windows, Word, Excel, Outlook, etc.
• Ability to: Learn, interpret, and apply departmental policies, rules, laws, regulations and ordinances pertaining to law enforcement work applicable to area of assignment; Practice sound judgment daily in maintaining critical and sensitive information, records, and reports in emergency or critical situations; Write clear, concise, accurate, and comprehensive reports and statements; Communicate effectively both verbally and in writing, as well as with diverse groups and people demonstrating effective interpersonal skills and sensitivity; Multi-task and adjust effectively to changing work assignments; Effectively follow oral and written instructions; Perform general support and record keeping duties such a filing, typing, and making mathematical computations; Operate a motor vehicle for travel to various locations; Use and operate assigned tools and equipment including portable radio, camera, evidence kits; Move heavy items of property and evidence weighing up to 35 pounds; Use and operate basic standard office equipment such as a computer, telephone, copier; Establish and maintain positive and cooperative working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal and external customers.
• Pass level 3 background check; pass a pre-employment physical
• Current First Aid and CPR certificates are required as a condition of completion of probation and continued employment in this classification
• Willingness and ability to work outside under adverse weather conditions such as heat, cold, and rain
• Work any shift including modified or condensed work weeks, holidays, weekends, scheduled and emergency overtime
• May be required to wear a uniform

Nice To Haves

• If you are using the coursework substitution to meet minimum qualifications, you must attach your transcripts to your application.

Responsibilities

• Performs a wide variety of non-sworn specialized, technical and general office duties in support of the police function.
• Positions in this classification may rotate to various units of the Police Department, including but not limited to Property and Evidence, Communications/Records, Personnel and Training, Support Services, Patrol Operations, Detectives, Special Enforcement, and Volunteer Trail Safety Program.
• Respond to crime scenes as requested to identify, document, collect, catalog, and process evidence;
• Perform photography duties as requested;
• Prepare detailed reports on collected and processed evidence;
• Collects, catalogs, preserves, packages and transports evidence and property as directed;
• Logs all evidence into system;
• Issues citations for parking infraction violations, issues crime prevention notices;
• Arranges for towing and impoundment of vehicles;
• Performs traffic and scene control and direction including at traffic accidents, crime scenes, fires, special events, and weather-related incidents utilizing hand signals, flashlights, flares, traffic cones and/or other barriers;
• Moves, lifts, positions stanchions, barricades and other heavy objects to establish temporary traffic routes and cordon zones;
• Takes reports of property damage, medical emergency incidents and minor cold (not in progress) crimes;
• Processes police, fire, medical and field report;
• May provide clerical assistance in a general support capacity such as typing, filing, answering phones, responding to inquiries from the public and other agencies, maintaining message logs, entering and retrieving computerized data, as needed;
• Provides general assistance and direction to the public;
• Performs gate closures and visual checks of buildings and facilities;
• Collects and logs monies from members of the public paying fees for towing, dog permits, report copies, fines, or other services;
• Conducts high visibility patrols, information checkpoints to educate park users;
• Assists in the coordination and participates in special events such as training exercises and job fairs;
• Transports mail as needed;
• Testifies in court as necessary;
• performs First Aid and CPR as needed;
• Performing dispatch work on a relief or as-needed basis;
• And performs other related duties as assigned.

Benefits

• Medical, Dental, Vision, Flexible Spending, and pension benefits through California Public Employees Retirement System (CalPERS).
• Tuition reimbursement and professional development
• Free on-site parking
• Free parking permit for EBRPD parks (for up to 2 privately owned vehicles)
• Employee discounts for certain EBRPD park amenities (reservations, daily fishing permit, public boat launch.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED