Police Records Technician

Colonial Heights, City of•City of Colonial Heights, VA

1d•Onsite

About The Position

Ensures that all records are accurate, secure, and available. This administrative support position is responsible for advanced technical, clerical and customer service work related to the intake, maintenance, processing, dissemination and retention of police records.

Requirements

High school diploma or equivalent and three to less than five years related experience or, Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Thorough knowledge of Microsoft Office Software (Word, Excel, PowerPoint, Outlook).
General knowledge of clerical/office processes, procedures, and methods.
Ability to be accountable and maintain a high degree of confidentiality.
Knowledge of Federal and State laws (including the Virginia Freedom of Information Act) relating to records management and the dissemination of public and private information.
Strong skills in operating computers and standard office equipment.
Ability to readily acquire and make minor decisions from working knowledge of applicable regulations and related division policies and procedures.
Ability to communicate with public, employees and officials tactfully and courteously and to establish and maintain harmonious working relationships with other employees.
Ability to solve problems logically and expeditiously.
Ability to prepare and maintain correspondence, reports, records and to perform routine office management details without referral to a supervisor.
Ability to prioritize work to meet time constraints.
Excellent organizational skills with the ability to multi-task with frequent interruptions while remaining calm, organized and accurate.
Ability to work both independently and in a team environment.
Strong customer service skills.
Ability to accept direction and assignments from internal staff at all levels.
Successfully pass a criminal background investigation and pre-employment drug screening.

Nice To Haves

Experience with records management system, progressively more complex clerical duties and a working knowledge of public safety is desirable.

Responsibilities

Develops, updates, and maintains automated and paper files.
Prepares, distributes, and files reports.
Provides clerical assistance to the police department.
Collects, verifies, and distributes data from other agencies.
Performs a variety of police records and information systems work in response to internal and external requests.
Processes criminal reports, fingerprint cards, photographs, and other miscellaneous information.
Processes uniform traffic citations for submission to appropriate court.
Performs computer entry of daily reports in a timely manner; process daily accident, incident and arrest reports.
Handles customer requests from citizens, insurance companies, laws enforcement agencies, and criminal justice relative to the location and dissemination of official police records consistent with applicable State and/or Federal law and departmental policy.
Receives, issues receipts and processes monies for report copies and record services.
Prepares files and distributes criminal reports as required; provides releasable information.
Submits required data to appropriate state or federal agency, examples include NIBRS, IBR, Community Policing Data.
Enters information into and maintains accuracy of the Police Department’s records system.
Addresses public inquiries.
Assists with purchasing and maintaining inventory of stored equipment and uniforms for the Police Department.
Assists with maintaining records, logs, and documentation of purchases, costs, deliveries and current inventory of equipment and supplies.
Assists with reviewing and submitting invoices.
Other duties as assigned.