Police Records Technician I/II

City of Elko•1751 College Ave. Elko, NV

About The Position

Under immediate supervision at Level I or general supervision at Level II, performs specialized clerical and computer data-entry work preparing and maintaining sensitive, confidential police records and reports. Maintains and processes misdemeanor warrants and takes priority III crime reports by telephone and from walk-ins. Level I is the entry level, with duties performed within established procedures and closer supervision; employees may have limited or no directly related experience. Level II is the full journey level, handling the full range of assigned duties independently and exercising judgment and initiative. The series is flexibly staffed: Level II positions are normally filled through advancement from Level I after three years of experience and successful performance reviews, while external candidates must have related experience sufficient to meet Level II qualifications. The Level II position provides general supervision to the Level I position. The position performs a broad range of police records, clerical, public-contact, and data-entry duties. It prepares and maintains reports and files; processes warrants; takes minor crime and accident reports; provides records and information to the public, officers, and other agencies; and uses office and department-specific equipment. The position requires a standard office work environment, availability for shift work, and travel to different sites and locations.

Requirements

Any combination of experience and training equivalent to that providing the required knowledge, skills, and abilities.
Level I: One year of responsible general office clerical work experience.
Level II: Three years of responsible Police Records Technician experience; external candidates must have prior related experience sufficient to meet Level II qualification standards.
Education equivalent to completion of the twelfth grade.
Ability to type at 40 words per minute and enter data at a speed necessary for successful job performance.
Ability to operate modern office equipment, including computer equipment, and operate a motor vehicle safely.
Knowledge of modern office procedures, methods, and computer equipment; record-keeping principles and procedures; basic mathematics; English usage, spelling, vocabulary, grammar, and punctuation; and safe driving principles and practices.
Ability to learn, interpret, and apply policies, procedures, laws, codes, and regulations related to assigned programs and functions; learn police terminology and law-enforcement codes; and learn alphabetical, numerical, and subject-matter filing systems.
Ability to learn public-relations techniques, prepare and maintain accurate and complete records, follow oral and written instructions, communicate clearly orally and in writing, and foster positive working relationships.
Level I: Ability to obtain NCJIS and NCIC certification.
Level II: Possession of NCJIS and NCIC certification.
Possession of, or ability to obtain, an appropriate valid driver’s license.
Ability to work in a standard office environment, be available for shift work, and travel to different sites and locations.

Nice To Haves

Additional coursework in business practices is desirable.

Responsibilities

Type, proofread, file, code, check, and record information in police records.
Prepare departmental records using computer data entry, produce crime reports, maintain record indexes, and file crime records.
Issue work cards to prostitutes and gaming, liquor, child care, and taxi service personnel; fingerprint individuals; maintain fingerprint files; and conduct NCIC criminal-history checks.
Check brothels for work-card and record-keeping compliance with State of Nevada requirements.
Handle and maintain bad-check files and complaints.
Maintain accident-report files for state requirements and insurance correspondence, and enter moving-violation citations into the department computer system.
Maintain, proof, and update complex police records; use police codes and locate records for department use.
Process City and County warrants in the local system and maintain original City warrants.
Take priority III crime reports by telephone and from walk-ins, including minor traffic accidents and private-property accidents.
Retrieve records and other information for the public, officers, and other agencies.
Search indexes to locate warrant subjects for payment or arrest.
Answer telephones, relay messages, receive and refer complaints, and answer routine questions.
Use computer and teletype terminals to input and receive law-enforcement and general administrative information.
Operate office and police record-keeping equipment, including word processors, computers, typewriters, scanners, printers, calculators, microfilm, copy machines, fax machines, and postage machines.
Observe and monitor the public at the counter, respond to questions and routine information requests, and collect money for public reports and services.
Prepare and forward statistics to outside agencies.
Respond to officers’ requests for information.
Perform related duties and responsibilities as assigned.