Police Records Technician

City of Coconut Creek•Coconut Creek, FL

4d•Onsite

About The Position

Performs office work related to records and telecommunications in the Police department. Processes, enters, searches, collects, and stores law enforcement records, reports, and information and assists the public with police information and services. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.

Requirements

High school diploma, GED or equivalent
A minimum of one year of related clerical or office work experience, preferably related to law enforcement records and/or telecommunications.
Must possess a Florida driver license.
Must obtain Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) certification within the first six (6) months of employment.
Ability to perform data entry with minimal or no errors
Skill in Microsoft Office products (Word, Outlook, and Excel)
Skill in providing good customer service
Ability to multi-task while working with tight deadlines and shifting priorities
Ability to organize work for timely completion
Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
Ability to clearly communicate and understand information in English, orally in-person, orally via two-way radio, through computer systems, and in writing
Ability to understand police and fire codes/signals used in Broward County
Ability to work varying schedules which may include holidays, nights and weekends as assigned and/or when operationally necessary
Ability to regularly attend work and arrive punctually for designated work schedule

Nice To Haves

Knowledge of OSSI Software preferred
Knowledge of police record & telecommunication procedures is preferred

Responsibilities

Receives, sorts, enters, files, queries, copies, redacts, retrieves, distributes, and validates a variety of records and reports in the law enforcement computer system
Compiles and maintains delinquent report lists; makes corrections in computer database
Prepares, researches, and maintains data and records; files records, citations, reports, etc.
May conduct financial transactions with customers related to fee-based services
Processes misdemeanor and felony arrest packets for the state attorney's office
Fulfills requests for copies of various reports and documents in compliance with the guidelines of Florida State Statute Chapter 119; responds to law enforcement personnel requests for records.
May validate entries in the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) systems by pulling files and verifying accuracy of entries; reviews validation printout for coding errors and insures that all FCIC /NCIC data base entries are active and contain accurate information
May act as a court liaison; distributes subpoenas and court-related paperwork
Assists with the fingerprinting of citizens when requested
Assists in the preparation of periodic and special reports
Enters, updates, and retrieves information from FCIC/NCIC (teletype) and other Criminal Justice Networks related to missing persons, wanted persons, stolen property, vehicles registration, stolen vehicles, and other information.
Performs critical functions, including, but not limited to, monitoring audio and video security systems, operating access control systems, monitoring license plate recognition systems (LPR), providing internal and external telephone support, and reporting unusual or suspicious circumstances to the appropriate authority.
Performs other duties as assigned