Police Records Technician I

City of Redding•Redding, CA

19h•Onsite

About The Position

Under general supervision, perform a variety of technical and complex clerical tasks in support of Police Department operations and activities. The Services Division of the Police Department is staffed seven days a week from 6:00am to 10:00pm. Full-time Police Records Technician I shifts rotate every 4-8 months. Part-time employees typically work day shifts but during training will be required to work all shifts.

Requirements

Knowledge of Modern office practices and procedures
Effective customer service skills
Filing systems and records management
Record keeping practices and procedures
Office equipment, personal computers and word processing operations, adding machine, and copy and facsimile machines
Effective interpersonal communication skills
English usage, spelling, grammar, and punctuation; and basic arithmetical calculations
Ability to Interact effectively with the public and employees
Communicate effectively, both verbally and in writing
Perform technical and complex clerical work
Exercise discretion, good judgment and make sound decisions
Work independently, prioritize work and coordinate several activities simultaneously
Train, oversee and coordinate the work of others
Type at least 30 wpm net
Accurately make arithmetical calculations
Write legibly; understand, interpret and apply policies, procedures, laws or legal documents
Understand and follow verbal and written directions consistently
Present a professional image
Handle confidential and highly sensitive information
Learn laws and regulations governing the release of police department reports and information
Learn the function and operation of various computer and related police information systems and equipment
Handle sensitive matters with tact and diplomacy
High school diploma, or equivalent
One year of prior clerical experience, coursework, or training
Successfully complete a detailed background investigation
Willing to work weekends, differing shifts, and holidays

Nice To Haves

Knowledge of police information systems and equipment

Responsibilities

Perform technical and clerical support functions, including records management
Receive, respond and provide information to citizens and other public or private agencies
Fingerprint prospective employees and general public
Collect fees, balance receipts, and transmit to the City Treasurer
Prepare and provide documentation for District Attorney's Office and Courts
Process warrants and traffic, criminal and civil subpoenas
Train, assist, coordinate, and review other employees as assigned
Perform other duties as assigned within the scope of the job classification