Police Records Technician

City of TurlockTurlock, CA
Onsite

About The Position

The City of Turlock is accepting applications for the position of Police Records Technician. This role involves performing a variety of moderately complex clerical duties related to the records activities of the Police Department. The technician will be responsible for providing police records to the public and law enforcement agencies, and properly processing records for filing and retrieval. This classification is assigned to the Turlock City Employees Association bargaining unit and is subject to overtime assignments. Only the first 75 applications submitted will be considered, and the job announcement may close without prior notice. This is the entry-level class in the police services clerical/records series and is distinguished from the Senior Police Records Technician by the latter's assignment of more complex tasks with greater independence. The Police Records Technician may serve as a training class for advancement to the Senior Police Records Technician level. Immediate supervision is provided by higher-level police supervisory positions.

Requirements

  • Possession of a High School diploma or GED Certificate.
  • One year of experience performing general clerical work.
  • Clerical experience working in a law enforcement agency desired.
  • Ability to learn and properly interpret related California Codes, public records acts, penal and vehicle sections.
  • Ability to effectively maintain accurate record keeping and process the work of major police records and clerical support operation.
  • Ability to understand the organization and operation of the City, and of outside agencies.
  • Ability to follow verbal and written instructions.
  • Ability to process applicants for City permits and licenses.
  • Ability to courteously and concisely respond to community issues, concerns, and needs in person, electronically, and on the phone.
  • Ability to communicate clearly and concisely, orally and in writing.
  • Ability to effectively communicate with internal and external customers.
  • Ability to establish and maintain effective working relationships with those contacted during the course of work.
  • Ability to work in a fast-paced work environment with public contact; exercise good judgment and make sound decisions in a variety of situations.
  • Ability to train subordinate clerical personnel.
  • Ability to read, understand, and review documents for accuracy and relevant information.
  • Ability to compile and maintain complex and extensive records, including financial data; prepare reports.
  • Ability to type letters, forms and reports, review documents for errors or omissions.
  • Ability to work various shifts as assigned.
  • Ability to type at a speed of 35 words per minute net corrected.
  • Ability to maintain confidential criminal records pertaining to law enforcement activity.
  • Possession of a valid California Driver’s License in the category necessary to perform essential duties of the position may be required at the time of appointment.
  • See well enough to read instructions, read fine print and view computer screen.
  • Hear well enough to converse on the telephone and in person assisting customers.
  • Use of hands and fingers for use of computer keyboard, copy machine, filing, writing and answering telephones.

Nice To Haves

  • Clerical experience working in a law enforcement agency.
  • An associate’s degree from an accredited college or university in criminal justice, public administration, or a related field is desirable.
  • Veteran's Preference System documentation (DD214).

Responsibilities

  • Type, process, record, and file a variety of Police records, reports and materials; collect and compile relevant data.
  • Prepare and process a variety of Police records forms, related to Police Department procedures.
  • Process and respond to inquiries from the public, departmental staff, and other agencies in person, electronically, and by telephone; forward inquiries to appropriate personnel; respond to inquiries for information regarding police reports and other matters; ensure that the release of records follows state, federal, and local laws.
  • Process, record and route calls for service to dispatch.
  • Interpret, explain, and apply City and department policies, procedures, rules, and regulations.
  • Respond to internal and external customers on a variety of issues, including performing record checks, issuing permits, collecting fees, and processing reports and complaints.
  • Enter, maintain, retrieve and route data, reports, and information into and from a variety of automated law enforcement records systems; enter police reports and citations including names, vehicle information, charges, property, dispositions, classification of charges, and other information as needed.
  • Prepare certified copies of reports and documents for department personnel, District Attorney, courts and other government agencies, as specified by law and department policy.
  • Accurately route time sensitive reports to protective service agencies.
  • Perform records and warrants checks.
  • Research, collect data, and prepare a variety of statistical and written reports as required.
  • Train new clerical personnel.
  • Release vehicles to registered owners, legal owners, and the victims of stolen vehicles.
  • Collect fees for vehicle releases, copies of reports, parking citation fines, citation sign offs, records checks, and other matters; prepare and issue receipts; maintain appropriate ledgers and balance register.
  • Process and distribute crime, incident, arrest, and accident reports, warrants, subpoenas, follow-up requests, and related paperwork to various agencies including departmental staff, other local and state law enforcement personnel, insurance companies, and other agencies and organizations; process and distribute police reports and criminal complaints to the District Attorney’s Office.
  • Perform related duties as assigned.

Benefits

  • Eleven (11) paid holidays and three (3) floating holidays.
  • Paid vacation that increases with years of service.
  • Sick Leave: Accrual of one day (eight (8) hours) for each month worked.
  • Retirement: CalPERS plans (2.7% @ 55 or 2% @ 62 depending on membership status).
  • Deferred Compensation: City match up to 0.5% of base salary.
  • Retiree Health Savings (RHS) Vantage Care: Two (2) percent of base payroll deposited.
  • Health, prescription, vision, and dental insurance plans for employees and dependents.
  • Continuous Service Pay: 1.5% of base salary starting in the tenth, fifteenth, and twentieth years of service.
  • Associate/Bachelor/Master's Degree Incentive Pay (If not listed as a minimum qualification).
  • Educational Reimbursement Program.
  • Computer Loan Program Upon completion of probation.
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