Part-time Temporary Police Records Technician I/II

City of San Ramon • San Ramon, CA

6d

About The Position

THIS IS A TEMPORARY PART-TIME OPPORTUNITY ONLY WITH NO PERMANENT PLACEMENT. Police Records Technician I is the entry-level position initially under close supervision, incumbents with some office support and public contact skills learn City practices and procedures. Police Records Technician II is the full working level position in which incumbents are expected to perform the full range of office support duties. Under general supervision, the Police Records Technician performs a wide variety of technical and clerical law enforcement support duties related to gathering, recording, maintaining, retrieving and distributing highly sensitive and confidential law enforcement data and information necessary to maintain and preserve public safety, welfare, and/or health; enters reports and data into a variety of automated law enforcement records systems; ensures that records and information are accurate, clear and comprehensive for law enforcement personnel and the general public; demonstrates a full understanding of all applicable policies, procedures and work methods associated with assigned duties; and performs other duties as required.

Requirements

• Understands and interprets instructions, rules, regulations and laws pertaining to the handling and maintaining of law enforcement records
• Understands the principles of a law enforcement records management system and how the preparation of, processing, indexing, and releasing of police records are handled
• Has basic understanding of the California statutes relating to civil and criminal record keeping
• Performs responsible and confidential support work within a police department involving the use of independent judgment
• Handles, organizes and prioritizes multiple work requests under pressure with frequent interruption
• Operates standard office equipment and specialized automated law enforcement information systems
• Understands and follows instructions
• Works a flexible schedule, as needed, including nights and possibly holidays
• Calms distressed citizens in order to gather sufficient information to act appropriately
• Works independently and use good judgment when applying applicable laws, codes and regulations
• Communicates clearly and concisely, both orally and in writing
• Uses modern office equipment and technology
• Establishes and maintain effective working relationships
• Equivalent to the completion of twelfth (12th) grade
• One (1) year of general office support or secretarial experience (for Technician I)
• One (1) year of experience performing office support or secretarial duties equivalent to those of the class of Office Technician I (for Technician II)

Nice To Haves

• For Records (Office) Technician I, a minimum of (1) year of police records experience; working in a Law Enforcement Field within a Records Division/Unit.
• For Records (Office) Technician II, minimum of (3) year’s police records experience; working in a Law Enforcement Field within a Records Division/Unit.

Responsibilities

• Entering and maintaining accurate data and information into the California Law Enforcement Telecommunication System (CLETS) including stolen vehicles, missing and unidentified persons, and lost/stolen property
• Retrieving information from a variety of state and local automated systems to include entry, second check and validation of selected records
• Processing and distributing crime, incident, arrest and accident reports to the general public and various agencies for Investigations for the DA’s Office filing
• Assisting and providing information to the public in person and by telephone
• Answering phones and provide assistance to the public, other city staff and outside agencies
• Processing subpoenas, maintaining accurate records as they relate to individual files or criminal history information
• Performing Live Scan and Ink Card fingerprinting
• Demonstrating a full understanding of applicable policies, procedures and work practices associated with assigned duties

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED