Police Records Support
About The Position
At the High Point Police Department, we are committed to protecting our city and building relationships with our community. Our team includes over 300 officers and professional staff who are passionate about serving others. As a proactive, data-driven agency, we take pride in being nationally recognized for excellence. Our department offers some of the finest in-house training in the country, along with numerous opportunities for growth, development, and career advancement. A rewarding career awaits you here. Join our team and play a vital role in keeping High Point a safe place to live, work, and visit.
Requirements
- High School Diploma or equivalent.
- Must possess good oral and legible written communication and computer skills.
- Knowledge and proficiency with Microsoft office products
- Valid NC driver's license
Nice To Haves
- English and Spanish language proficiency
- Experience in police records clerical work, including experience with online data processing systems
Responsibilities
- Maintains the records filing system and/or database used to manage, access, and preserve electronic and paper records of criminal justice activities.
- Assists in providing clear and accurate information to the public and other departments.
- May also perform other clerical duties, assisting officers with information and answering the telephone.
- Review and type various reports.
- Conducts quality assurance reviews of all reports created.
- Answers in-coming telephone calls, routes to appropriate persons or personally responds to inquiries or takes messages.
- Greets and responds to various inquiries from members of the general public.
- Reviews daily work output of officers for quality and accuracy of coding and data entry.
- Submits all state and federal reporting of crime statistics.
- Conducts necessary courier duties to and from the court and city hall.
- Calls complainants to validate NCIC entries for stolen property and missing persons per NCIC regulations.
- Completes basic accounting reports as it relates to statistics.
- Operates standard office equipment including computer and related software, copier and fax machine.
- Interprets and applies policies, regulations and procedures.
- Perform other duties as assigned.
Benefits
- A guaranteed monthly pension upon retirement, vested after 5 years of service
- 401K and 457B Retirement Plans
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement Plan
- Competitive medical, dental, and vision plans effective day one
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
