Police Records Specialist

City of Greeley • Greeley, CO

14h • Onsite

About The Position

Essential job functions to the Police Records Specialist position include transcribing dictated police reports and entering all dictated information into our Records Management System (RMS); process written reports, forms, and documents; respond to inquiries and requests for services from public, department personnel, and law enforcement agencies; enter and maintain warrant records for Greeley and surrounding municipal agencies. This position involves a variety of tasks including answering phones, completing computer queries, entries and cancellations; transcription from digital recordings to computer; assisting the public in person and via telephone; assisting officers and personnel from other criminal justice agencies via phone and in person; disseminate records, in compliance with State and local government policies; filing; use standard office equipment. Primary assignments vary daily, and all full-time employees perform all tasks by rotating through the various assignments each week. We are a 24/7 operation, and shift-work - including nights, weekends, and holidays is required. A thorough background check, drug test, and polygraph examination will be conducted.

Requirements

• High School diploma or equivalent
• One (1) – Three (3) years increasingly responsible administrative support experience
• One (1) year experience working with Microsoft Word, Excel, Access, PowerPoint, or other equivalent software packages (will be tested)
• One (1) year data entry and typing experience (will be tested)
• Advanced knowledge of the English language, including grammar, spelling, and punctuation
• Excellent customer service skills
• Basic math skills
• Ability to use or learn CAD, RMS, and NCIC/CCIC
• Ability to communicate effectively, both verbally and in writing
• Ability to multi-task and meet deadlines under pressure and with frequent Interruptions
• Ability to learn the organization, procedures, and operating details of the department/division
• Ability to work as an effective member of a team
• Ability to manage stressful situations
• Ability to work 10-hour shifts, four days per week, which may include nights, weekends, and holidays
• Ability to maintain the confidentiality and integrity of Police records
• Ability to perform routine clerical work including the maintenance of appropriate records and preparation of reports
• Ability to understand and carry out verbal and written directions
• Ability to establish and maintain effective work relationships with City staff and the public
• Knowledge of general clerical procedures, practices, or operations as required
• Ability to maintain accurate and detailed records and record keeping systems
• Ability to effectively collaborate with team members in-person and remotely
• Ability to multi-task with inflexible deadlines
• Provides excellent customer service skills
• Displays basic math skills
• Communicates effectively, both verbally and in writing
• Effectively multi-tasks and meets deadlines under pressure and with frequent interruptions
• Maintains the confidentiality and integrity of Police records
• Performs routine clerical work including the maintenance of appropriate records and preparation of reports
• Understands and carry out verbal and written directions
• Establishes and maintains effective work relationships with City staff and the public
• Provides administrative support for the designated department, while meeting deadlines as assigned
• Performs routine administrative support including the maintenance of appropriate records and preparation of reports
• Enters pertinent and confidential information into computer system accurately
• Communicates effectively in person, via email, via virtual meetings and via telephone
• Communicates effectively both verbally and written
• Corresponds by meeting in person, via phone calls, emails, or written letters
• Establishes and maintains effective working relationships

Nice To Haves

• Bilingual in Spanish and English

Responsibilities

• Transcribing dictated police reports and entering all dictated information into our Records Management System (RMS)
• Process written reports, forms, and documents
• Respond to inquiries and requests for services from public, department personnel, and law enforcement agencies
• Enter and maintain warrant records for Greeley and surrounding municipal agencies
• Answering phones
• Completing computer queries, entries and cancellations
• Transcription from digital recordings to computer
• Assisting the public in person and via telephone
• Assisting officers and personnel from other criminal justice agencies via phone and in person
• Disseminate records, in compliance with State and local government policies
• Filing
• Use standard office equipment

Benefits

• This position is benefits eligible. Please view our benefits guide here.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees