Police Records Specialist

City of Greeley•Greeley, CO

9h•Onsite

About The Position

Essential job functions to the Police Records Specialist position include transcribing dictated police reports and entering all dictated information into our Records Management System (RMS); process written reports, forms, and documents; respond to inquiries and requests for services from public, department personnel, and law enforcement agencies; enter and maintain warrant records for Greeley and surrounding municipal agencies. This position involves a variety of tasks including answering phones, completing computer queries, entries and cancellations; transcription from digital recordings to computer; assisting the public in person and via telephone; assisting officers and personnel from other criminal justice agencies via phone and in person; disseminate records, in compliance with State and local government policies; filing; use standard office equipment. Primary assignments vary daily, and all full-time employees perform all tasks by rotating through the various assignments each week. We are a 24/7 operation, and shift-work - including nights, weekends, and holidays is required. A thorough background check, drug test, and polygraph examination will be conducted.

Requirements

High School diploma or equivalent.
One (1) – Three (3) years increasingly responsible administrative support experience.
One (1) year experience working with Microsoft Word, Excel, Access, PowerPoint, or other equivalent software packages (will be tested).
One (1) year data entry and typing experience (will be tested).
Advanced knowledge of the English language, including grammar, spelling, and punctuation.
Excellent customer service skills.
Basic math skills.
Ability to use or learn CAD, RMS, and NCIC/CCIC.
Ability to communicate effectively, both verbally and in writing.
Ability to multi-task and meet deadlines under pressure and with frequent interruptions.
Ability to learn the organization, procedures, and operating details of the department/division.
Ability to work as an effective member of a team.
Ability to manage stressful situations.
Ability to maintain the confidentiality and integrity of Police records.
Ability to perform routine clerical work including the maintenance of appropriate records and preparation of reports.
Ability to understand and carry out verbal and written directions.
Ability to establish and maintain effective work relationships with City staff and the public.
Knowledge of general clerical procedures, practices, or operations as required.
Ability to maintain accurate and detailed records and record keeping systems.
Ability to effectively collaborate with team members in-person and remotely.
Ability to multi-task with inflexible deadlines.

Nice To Haves

Bilingual in Spanish and English.

Responsibilities

Transcribing dictated police reports and entering all dictated information into our Records Management System (RMS).
Processing written reports, forms, and documents.
Responding to inquiries and requests for services from the public, department personnel, and law enforcement agencies.
Entering and maintaining warrant records for Greeley and surrounding municipal agencies.
Answering phones.
Completing computer queries, entries, and cancellations.
Transcription from digital recordings to computer.
Assisting the public in person and via telephone.
Assisting officers and personnel from other criminal justice agencies via phone and in person.
Disseminating records in compliance with State and local government policies.
Filing.
Using standard office equipment.
Rotating through various assignments each week.