Police Records Shift Supervisor

City of Mesa•Mesa, AZ

5d•Onsite

About The Position

A Police Records Shift Supervisor is responsible for supervising a staff of specialized clerical and administrative personnel assigned to the Criminal Justice Information Division (CJID), which is a twenty-four hour a day, seven day per week operation. An incumbent supervises employees performing the CJID functions of processing, filing, retrieving, and distributing police records; entering police report information into an automated police records system; quality control; and classifying reports using the National Incident Based Reporting System (NIBRS) guidelines. Supervisory responsibilities include work assignment/review, staff scheduling, timekeeping, leave approval, resolution of personnel problems, training, and performance evaluations. A Police Records Shift Supervisor assists in the development and implementation of policies and procedures regarding day-to-day operations and training programs/procedures for the CJID. In addition, this class develops workflow processes to ensure maximum effectiveness and helps revise office procedures in accordance with changes in regulations and policies. An incumbent is required to make decisions on operating problems and assume responsibility for the results of decisions made. A Police Records Shift Supervisor may assist in the performance of other Records duties as necessary to maintain schedules and meet deadlines. This class performs related duties as required. Police Records Shift Supervisor is a civilian classification that provides assistance with monitoring police records management and information procurement needs and ensuring compliance with local, state, and federal security/privacy requirements. The work often involves public contact with irate persons requiring considerable tact and persuasion. Supervision is received from the Police Records Supervisor through meetings, conferences, and reports regarding the volume, accuracy, and timeliness of work processed and overall results achieved. Rotating shift work including nights, weekends, and holidays is required. This class is FLSA nonexempt. Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.

Requirements

Graduation from high school or equivalent.
Three years of progressively responsible office clerical, customer service, or public safety administrative experience.
At least six months of supervisory work, lead work, trainer responsibilities, or six months as a Police Records Specialist II or III at the City of Mesa.
Successful completion of a background investigation.
Pre-employment or pre-placement alcohol, drug and/or controlled substance testing.

Nice To Haves

Experience with a Police Department records management system.
Experience with automated records systems.

Responsibilities

Supervising employees performing CJID functions: processing, filing, retrieving, and distributing police records.
Entering police report information into an automated police records system.
Quality control and classifying reports using NIBRS guidelines.
Work assignment/review, staff scheduling, timekeeping, leave approval, resolution of personnel problems, training, and performance evaluations.
Assisting in the development and implementation of policies and procedures for day-to-day operations and training programs/procedures for the CJID.
Developing workflow processes to ensure maximum effectiveness.
Revising office procedures in accordance with changes in regulations and policies.
Making decisions on operating problems and assuming responsibility for the results of decisions made.
Assisting in the performance of other Records duties as necessary to maintain schedules and meet deadlines.
Monitoring police records management and information procurement needs.
Ensuring compliance with local, state, and federal security/privacy requirements.
Handling public contact with irate persons requiring considerable tact and persuasion.