Police Communications Operator

Commonwealth of Pennsylvania • Fayette County, PA

3d • Onsite

About The Position

The Pennsylvania State Police is seeking Police Communications Operators who are motivated, steady under pressure, and ready to support essential operations. This position allows you to play a key role in handling calls, sharing information, and keeping responders informed. Every shift offers opportunities to contribute to safe communities and strong public service. Become part of a team committed to accuracy, responsibility, and professionalism.

Requirements

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or Two years of experience using computer systems for entering, updating, and retrieving information; or Completion of 60 college credits; or An equivalent combination of experience and training.
• Possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• Obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• Obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
• Be able to perform essential job functions.
• Submit a report of medications for screening by the State Police Medical Officer.
• Pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Responsibilities

• Receive calls from the public and 911 centers and gather details to determine response needs
• Relay information to Troopers and contact outside agencies to request assistance
• Use systems such as CLEAN, JNET, and PFAD to research and maintain incident information
• Greet station visitors, identify their needs, and provide information or arrange contact with a Trooper
• Participate in communications training and help instruct new operators on procedures
• Assist with assigned tasks during major incidents and report to alternate locations when required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree