Police Clerk

Regional Municipality of Wood Buffalo•Fort McMurray, AB

6d•Onsite

About The Position

Under general supervision, the Police Clerk responds to public enquiries and, when necessary, refers information and/or individuals to the appropriate official. This position also provides administrative and operational support to RCMP and Bylaw members.

Requirements

Ability to work independently and as part of a team in a fast-paced, changing environment.
Ability to preserve confidential information and work with a high degree of discretion.
Ability to deal courteously and effectively with a diverse range of people, using judgement, tact, and sound decision-making skills, sometimes in conflict or difficult situations.
High level of organizational skills, flexibility, and professionalism, with a strong knowledge of policing and RCMP policies and procedures.
Proficient in various Microsoft Office applications (Word, Outlook, Excel).
Strong multitasking skills with the ability to set priorities and manage a high volume of tasks simultaneously.
Strong communication skills and actively seeks to understand information by listening and asking for clarification when needed.
Ability to establish and maintain cooperative, collaborative, and productive work relationships.
Certificate in Business Administration, Office Administration, Legal Administration, Criminal Law, Policing, Paralegal or related field is required.
Two (2) years of experience in a fast paced, responsible, clerical support position is required.
Ability to acquire and maintain an RCMP enhanced reliability security clearance is required.

Nice To Haves

Previous related experience working for the RCMP or other police agency, a legal background, and previous radio experience are assets.
A valid Class Five (5) Operator’s Licence is an asset.

Responsibilities

Record data and complete queries on multiple systems.
Respond promptly to enquires and provide information or assistance.
Collect information to initiate investigations and process paperwork.
Accept and process Criminal Record Check applications upon receipt.
Perform non-criminal digital fingerprinting.
Answer multi-line telephone, efficiently providing appropriate information, as per applicable RCMP and municipal policies.
Transcribe audio and or videotaped statements.
Prepare various court, release, and other related documents.
Record and prepare minutes of meetings.
Maintain radio communication with RCMP/Bylaw members as required.
Prepare, receive, and distribute mail and supplies.
Provide customer services and cash handling at the front counter.
Assist with orientation and training of detachment staff as required.
Prepare and maintain training manuals and job processes binders.
Provide assistance to other units as required.
Perform other related duties as required.