Police Clerk

City of Grain Valley•719 R D Mize Rd Grain Valley, MO

2d•Onsite

About The Position

Designated to perform a variety of responsible clerical and administrative tasks in support of the police department administrative function to document, process, maintain and control police records, case files, statistics and related information. Work includes entering data for police records into the Missouri State Law Enforcement System (MULES) and REJIS software, responding to public information requests and other related duties. Due to the nature of the work, accuracy, attention to detail and multi-tasking are important skills that must be demonstrated.

Requirements

Knowledge of City streets and common community locations for minor dispatching functions
Knowledge of Customer service and communication techniques
Knowledge of Record keeping procedures and forms
Knowledge of Personal computers and related software
Ability to File and maintain office records for easy retrieval of information
Ability to Respond to the requests and inquiries tactfully and courteously
Ability to Perform multi-tasks with numerous interruptions
Ability to Accurately proofread numerical and text data
Ability to Establish and maintain effective working relationships with other employees and the general public
Ability to Read, understand and follow detailed written rules, regulations, procedures and instructions
Ability to Communicate clearly and concisely, orally and in writing
Ability to Operate a personal computer and related software
Ability to Operate general office equipment
Ability to Respond to citizen requests in a courteous and effective manner
Ability to Perform a wide variety of duties and responsibilities
Ability to Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks
Skills in Public relations
Skills in Self-motivation
Skills in Writing; including knowledge of grammar, spelling and punctuation
High school diploma or GED equivalency, including or supplemented by courses in typing and clerical procedures
Some experience and/or training in customer service, data entry, clerical work or related field; or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
Must be able to certify in inquiry and entry through MULES and REJIS within 6 months of employment and maintain certification as long as employed
Must be able to learn proper radio procedures and learn city streets and common locations for minor dispatching functions

Nice To Haves

One (1) to three (3) years experience in related field
Certification in inquiry and entry through MULES and REGIS

Responsibilities

Processes all requests for Police reports or records
Processes arrest booking records to include indexing, copying and review for completeness
Enters data into the Missouri State Law Enforcement System (MULES) and REJIS software systems for stolen articles, vehicles, securities, boats, guns, aircraft, vehicle parts, licenses, missing persons, unidentified persons and other intelligence files
Files and maintains files of departmental records including police reports, computer records and other documents
Completes and processes incident, offense, arrest, commitment, referral, accident, intelligence, crime, citation and other police reports in order forward copies to appropriate personnel, complete the reports, and provide a record of processing by checking forms, forwarding and mailing, filing, etc. following established departmental procedures for each form
Operates office equipment to accurately and efficiently prepare, process, file and maintain police records
Greets individuals on the phone and in person to respond to numerous inquiries and requests
Enters and clears warrants
Codes and disseminates fingerprint cards
Takes walk-in and phone-in Police reports
Manages licensing and permitting related to Police operations
Assists with managing, tracking, and organizing Police equipment and supplies
Responds to inquiries, dispatches officers to calls for service, transfers callers to appropriate personnel or Department, and relays messages when necessary
Types general and confidential correspondence and maintains filing system for all correspondence
Opens and distributes mail; routes copies of mail, memos, correspondence, and ordinances to appropriate personnel or Department
Performs all work duties and activities in accordance with City policies and procedures
Works in a safe manner and reports unsafe activity and conditions by following City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the City's Safety Handbook
Performs all other duties as assigned