Police Administrative Assistant II

City of Jacksonville NC•Jacksonville, NC

1d•Onsite

About The Position

The City of Jacksonville is seeking an experienced administrative professional that is accustomed to handling intermediate skilled clerical and responsible administrative work performing a variety of difficult office assistance and administrative tasks; does related work as required. Work is performed under regular supervision. This position generally works from 8:00 AM to 5:00 PM in the Police Department providing administrative support.

Requirements

High School diploma or equivalent supplemented by course work in secretarial science
A minimum of 2 years office assistance experience
Outlook
Excel
Word
Typing
Data Entry
Customer Service

Responsibilities

Receiving, screening and processing telephone calls
Typing, word and data processing duties
Issuing permits
Maintaining records and files
Preparing reports
Receives calls and callers for the department and ascertains nature of business, assists callers or directs to appropriate authority for disposition.
Maintains complex and detailed files and records; maintains database; issues permits.
Types letters and memos, prepares reports and charts; gathers data necessary for document preparation; generates departmental mailings.
Answers questions and responds to inquiries or complaints on department and/or City operations, policies and procedures.
Maintains a variety of operational, bookkeeping, budget and program records.
Attends meetings of commissions, boards and committees; compiles and types agendas.
Prepares minutes of meetings; prepares files and forwards action needs to proper department.
Processes incoming and outgoing mail.
Maintains registration system; collects and accounts for fees and charges.
Receives, processes and enters a variety of information into computer system; submits data to outside agencies as required.
Processes service and inspection requests; prepares work or service orders; schedules inspections.
Checks and reviews a variety of data for accuracy, completeness and conformance to established standards and procedures.
Establishes office procedures; sets up and maintains filing systems.
Maintains attendance, time and payroll records.
Assists with budget preparation.
Orders and stocks office supplies and department forms; maintains office equipment supplies and requests repairs as required.
Performs related tasks as required.
Assists with processing F-3 Packets received from applicants.
Schedules interviews.