Poker Supervisor

Caesars Entertainment•Pompano Beach, FL

1d•Onsite

About The Position

Responsible for team member scheduling, special requests, and PTO. Responsible for preparing and conducting performance reviews. Responsible for recommending, implementing and enforcing progressive discipline. Responsible for disciplinary and termination decisions in accordance with Company policy. Implements and manages processes and programs to effectively control and reduce loss time injuries. Review and adjust staffing levels to maintain budgeted level of employment. Development of staff, interviews, hires, and evaluates. Review poker room activities and promotional status with Director of Poker. Assists Director with monitoring and adjusting performance to local competition. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management.

Requirements

Must be 21 years of age or older
Proficient in English verbal and written
Flexible to work various shifts, weekends, and holidays
Must be able to obtain and maintain a 1055 gaming license
Five to seven years’ experience as a poker dealer, supervisor, or poker floor person
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of arithmetic, algebra and their applications
Gaming experience is required

Nice To Haves

4-year degree in a related field or equivalent work experience

Responsibilities

Team member scheduling, special requests, and PTO
Preparing and conducting performance reviews
Recommending, implementing and enforcing progressive discipline
Disciplinary and termination decisions in accordance with Company policy
Implementing and managing processes and programs to effectively control and reduce loss time injuries
Reviewing and adjusting staffing levels to maintain budgeted level of employment
Staff development, interviews, hires, and evaluations
Reviewing poker room activities and promotional status with Director of Poker
Assisting Director with monitoring and adjusting performance to local competition
Being familiar with Title 31 guidelines, and understanding and utilizing suspicious activity reports for casinos (SARC) when necessary
Having complete knowledge of all casino events and promotional activities, and assisting as needed
Adhering to regulatory, departmental, and Company policies in an ethical manner and empowering and requiring others to do the same
Working a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change
Performing other duties as assigned or reasonably requested by any member of management
Ability to push and pull up to 25 pounds
Ability to lift and carry objects up to 10 pounds
Ability to bend, stoop, twist, reach, and kneel repetitively
Safely work with provided cleaning chemical and equipment
Ascend and descend stairs and maintain equilibrium for an extended period
Work from a standing position and/or walking motion for extended period
Work in a smoking and pet-friendly environment