Point of Sale (POS) Helper

PAQ • Manteca, CA

1d • Onsite

About The Position

The Point of Sale (POS) Helper maintains price integrity throughout the store and supports the appearance and presentation of store signage and product placement to maximize the customer shopping experience. The role assists the POS Lead with merchandise resets and shelf tags, uses schematics and relevant programs and equipment to verify product placement and pricing, and reports issues to store management and retail support. Other duties may be assigned. The position is regular, full-time, non-exempt, and on-site at a PAQ, Inc. store. It reports to the Lead, Point of Sale (POS). Typical shifts are eight hours, and hours vary; availability is required on weekends, evenings, and holidays. The work takes place primarily in the POS office, with tasks throughout the store, in an indoor, climate-controlled environment with adequate lighting and ventilation. Employees may encounter moving mechanical parts and cleaning chemicals, and noise is usually low to moderate with occasional loud periods. The role involves constant interaction with team members in a fast-paced retail environment. Attire must be professional and presentable as determined by store management, including a name tag and approved company-issued or personal apparel in specified colors and in good repair.

Requirements

• High school diploma or equivalent.
• No prior experience is required; on-the-job training is provided.
• Proficiency in basic math.
• Knowledge of systems, processes, and procedures for administering shelf tag placement and accuracy.
• Detail-oriented.
• Basic computer skills for operating the POS system.
• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Aptitude for making informed decisions quickly, often in high-pressure environments.
• Ability to stand and walk for extended periods, typically during eight-hour shifts.
• Ability to lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Ability to perform repetitive motions such as reaching, bending, stooping, and squatting.
• Ability to operate POS systems, scanners, and labelers.
• Ability to perform tasks requiring fine motor skills, such as keyboarding, writing, or handling small objects.
• Ability to maintain clear communication with team members and physical stamina in a fast-paced environment.
• Availability to work weekends, evenings, and holidays.

Nice To Haves

• Understanding of store layout and store products.
• Previous retail or customer service experience.

Responsibilities

• Assist the POS Lead with resetting merchandise according to schematics.
• Use email notifications to process tags for shelf placement.
• Maintain shelf tag placement presentation standards.
• Ensure required stickers and labels are placed correctly.
• Use schematics to ensure products are presented properly on shelves.
• Use necessary programs and equipment to verify product price integrity as needed.
• Process replacement tags and signage as needed.
• Report issues to store management and retail support as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED