PMO Project Manager

Itero Group•Harrisburg, PA

About The Position

Itero Group is a Women-Owned Small Business that helps private- and government-sector clients simplify complex transformations and become more optimized, digitally enabled, and data-driven. The company describes its team as experienced, tenacious, and creative, and has been named a Great Place to Work for six years. The Senior PMO Project Manager will manage an SAP S/4HANA Enterprise Resource Planning (ERP) upgrade program in a complex, cloud-based, multi-tiered, multi-client SAP environment. The environment includes SAP S/4HANA, SAP Analytics Cloud (SAC), SAP Business Data Cloud (BDC), SAP Business Technology Platform (BTP), SAP Datasphere, and SAP Service and Asset Manager (SSAM). The role requires managing concurrent workstreams, technical and business dependencies, risks, and coordination among IT teams, business stakeholders, vendors, and executive leadership. The position manages projects throughout their full lifecycle, from initiation and planning through execution, monitoring, control, and closure. It develops and maintains project plans, schedules, cost plans, resource forecasts, governance structures, and project artifacts, while coordinating scope with business owners and analysts and maintaining productive stakeholder relationships.

Requirements

At least 10 years of project or project management expertise across projects of varying size and subject matter.
Experience in integration, scope, schedule, communication, vendor, and risk planning and management.
Experience managing high-profile vendors in on-premises and cloud environments.
Experience as a Project Manager on Enterprise Business Solutions projects, specifically SAP/ERP projects.
Project Management Professional (PMP) certification.
Experience with multi-year projects.
Strong leadership, conflict management, and negotiation skills.
Expert-level knowledge and extensive experience creating and maintaining integrated plans in MS Project and/or MS Project Online.
Excellent written and oral communication and presentation skills.

Responsibilities

Manage and coordinate internal and/or external staff across multiple IT projects of varying complexity.
Develop and maintain project artifacts using established standards, procedures, templates, and methodologies.
Build and manage detailed integrated project plans and schedules, including task-level detail, deliverables, milestones, cross-functional dependencies, and critical paths.
Estimate and maintain project cost plans throughout all project phases.
Plan and schedule resources, ensuring appropriate resources are available for project activities at the right time.
Forecast and enable resource capacity planning, providing foresight to support timely corrective actions.
Establish a project governance framework with defined roles, responsibilities, escalation paths, and decision-making processes.
Coordinate with business owners and analysts to define and refine project scope.
Manage the project lifecycle, including initiation, planning, execution, monitoring, controlling, and closing.
Conduct lessons-learned sessions during and after projects and identify improvement recommendations.
Develop and maintain productive working relationships with technology staff, business owners, project sponsors, vendors, and key clients.
Manage project artifacts, including signoffs.
Manage an SAP S/4HANA ERP upgrade program and coordinate concurrent workstreams, technical and business dependencies, risks, stakeholders, vendors, and executive leadership.