PMO Project Manager

Wiserhunt•Middletown, PA
•Hybrid

About The Position

The PMO Project Manager will lead Wave 2, a complex, enterprise-wide SAP S/4HANA enhancement initiative involving a core PA Turnpike business application, interconnected systems, business processes, and stakeholders. The role requires coordinating multiple concurrent workstreams and technical and business dependencies, identifying and mitigating risks, and working effectively with IT teams, business stakeholders, vendors, system integrators, and executive leadership. The manager is accountable for project governance, deliverables, milestones, and budget estimates, while keeping initiatives aligned with PA Turnpike priorities, operational needs, and project management standards. The PA Turnpike operates a cloud-based, multi-tiered, multi-client SAP environment that includes SAP S/4HANA, SAP Analytics Cloud, SAP Business Data Cloud, SAP Business Technology Platform, SAP Datasphere, and SAP Service and Asset Manager. The environment integrates with internal and external systems including SmartDocs, SAP SuccessFactors, OnBase, AgileAssets, ServiceNow, Qlik Sense, Board, Microsoft Dynamics 365, Kahua, financial institutions, benefit providers, and the Commonwealth of Pennsylvania. The resource will work virtually/remotely, with onsite attendance in Middletown, Pennsylvania, required one week per month as scheduled, as well as for additional meetings, work sessions, planned implementations, or system issues as needed. The resource must attend an onsite orientation and be able to reach a PA Turnpike work location within three hours in an emergency. PA Turnpike may provide computer equipment and remote connectivity as required. Overtime requires prior approval from the Project Principal.

Requirements

  • At least 10 years of project management experience across projects of varying size and subject matter, including integration, scope, schedule, communication, vendor, and risk planning and management.
  • Experience managing high-profile vendors in on-premises and cloud environments.
  • Experience managing Enterprise Business Solutions, specifically SAP/ERP projects.
  • Project Management Professional (PMP) certification.
  • Experience with multi-year projects.
  • Strong leadership, conflict-management, and negotiation skills.
  • Expert-level knowledge and extensive experience creating and maintaining integrated plans using MS Project and/or MS Project Online.
  • Excellent written and oral communication and presentation skills.
  • Ability to attend onsite in Middletown, Pennsylvania, one week per month and for additional activities as required.
  • Ability to reach a PA Turnpike work location within three hours in an emergency.
  • Complete the required onboarding materials, policy and access agreements, contact and photo submission, criminal background checks, and NDA when applicable.
  • Return all issued equipment in good working condition within two weeks of offboarding.

Nice To Haves

  • Candidate location within the Continental United States is preferred.

Responsibilities

  • Manage and coordinate internal and/or external staff involved in multiple IT projects of varying complexity.
  • Develop and maintain project artifacts using PA Turnpike or other established project management standards, procedures, templates, and methodologies.
  • Build and manage detailed integrated project plans and schedules, including task-level detail, deliverables, milestones, cross-functional dependencies, and the critical path.
  • Estimate and maintain project cost plans throughout all project phases.
  • Plan and schedule resources, ensuring appropriate resources are allocated and available for project activities when needed.
  • Forecast resource capacity and provide foresight into project resourcing so corrective actions can be taken proactively.
  • Establish a project governance framework with defined roles, responsibilities, escalation paths, and decision-making processes.
  • Coordinate with business owners and analysts to define and refine project scope.
  • Manage the full project lifecycle, including initiation, planning, execution, monitoring, controlling, and closing.
  • Conduct lessons-learned sessions during and after projects and identify recommendations for improvement.
  • Maintain productive working relationships with technology staff, business owners, project sponsors, vendors, and key clients.
  • Coordinate project activities with System Integrator Project Managers, including interrelated projects across the PA Turnpike landscape.
  • Manage project artifacts, including signoffs.
  • Adhere to the PA Turnpike PMO Playbook and its referenced artifacts.
  • Attend onsite activities as scheduled or needed, including monthly onsite attendance, orientation, stakeholder meetings, planned implementations, and system-issue response.
  • Follow PA Turnpike IT standards and virtual-work guidelines, including using cameras during meetings and maintaining a professional appearance.
  • Obtain prior Project Principal approval for overtime.
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