PMO Manager

Morris Technology Solutions•San Antonio, TX

19h

About The Position

Morris Technology Solutions is seeking a PMO Manager to establish and run the Project Management Office for a healthcare revenue cycle management organization. The role begins as a contract position, with the option to convert to a permanent position later. Reporting to the Vice President of Operations, the PMO Manager owns how projects and initiatives are initiated, prioritized, governed, tracked, and reported across revenue cycle client engagements and internal operations. The role sets standards for Directors, Managers, and project owners, and provides leadership and clients with a trusted view of the portfolio. The PMO Manager will build the office from the ground up, establishing its methodology, templates, governance cadence, and portfolio reporting in a way that fits a lean, operator-led firm. A central objective is to consolidate existing tracking instruments, including Smartsheet, a project tracker, and an open-item register, into one source of truth and one way of working rather than introducing another tool. Success means prioritizing the right work, ensuring commitments are owned and closed, surfacing risks before dates are missed, and enabling leaders and clients to make decisions from one record of the work.

Requirements

At least 7 years of project or program management experience.
At least 2 years establishing, leading, or improving a PMO or portfolio function in a delivery, consulting, or professional services environment.
Demonstrated experience designing project governance, intake, prioritization, and reporting standards.
Experience governing a portfolio of several hundred concurrent items without reducing it to a summary.
Demonstrated ability to hold dates and commitments with senior internal and client stakeholders.
Strong written communication, executive reporting, and facilitation skills.

Nice To Haves

Healthcare revenue cycle experience, particularly in hospital or health system settings, including critical access or rural hospitals.
Experience with Smartsheet or an equivalent work management platform, including building portfolio dashboards.
Experience leading system implementations or vendor transitions.
Formal project or program management credential, such as PMP, PgMP, or PfMP.

Responsibilities

Define the PMO charter, operating model, and scope in partnership with the VP of Operations.
Establish a right-sized project methodology covering intake and chartering, planning, milestones, critical path, status reporting, RAID management, change control, and project closure.
Build and maintain standard project templates, including charters, plans, status reports, RAID logs, and closeout reports.
Coach Directors, Managers, and project owners on PMO standards and hold projects to those standards.
Own project and initiative intake so proposed work is captured, scoped, and assessed before it begins.
Facilitate prioritization with the VP of Operations and Directors based on client impact, financial value, risk, and capacity.
Maintain the approved portfolio and document deferred or parked work with a review date.
Track dependencies and capacity across workstreams and flag conflicts before they affect delivery.
Own the portfolio register, ensuring each project and open item has a single owner, current status, due date, and defined next step.
Consolidate existing tracking instruments into one authoritative record, retire superseded tools or records, and ensure teams use the remaining record.
Govern a portfolio of several hundred concurrent items without reducing it to a summary.
Publish portfolio views, scorecards, and recurring reporting packs on an agreed cadence.
Prepare and support internal leadership reviews and client steering committees, including agendas, materials, decision logs, and follow-up.
Build reporting from the portfolio record and maintain a change log explaining changes to published figures or dates.
Ensure reporting covers outcomes and value delivered, milestones and dates against plan, and open risks, issues, and required decisions.
Operate change control for scope, schedule, and priority changes, with clear decision rights.
Escalate at-risk projects early to the VP of Operations and Directors, with recommended options.
Hold dates and commitments with senior internal and client stakeholders.
Directly lead or oversee priority initiatives, including system implementations, clearinghouse and platform migrations, and vendor transitions.
Assess whether deliverables are genuinely complete and recovery dates are credible.
Support Directors and Managers who own projects with planning, risk management, and status routines.
Conduct project closeouts and post-implementation reviews to confirm outcomes and capture lessons.
Scale governance to the size and risk of the work while bringing structure and discipline without bureaucracy.
Influence Directors, Managers, vendors, and clients without direct authority, reducing rather than adding to reporting and tracking burdens.