PMO Lead – Capital Projects & Operational Readiness

ABM•Mountain View, CA

About The Position

The PMO Lead – Capital Projects & Operational Readiness will partner directly with the Account Director to design, implement, and institutionalize end-to-end delivery frameworks across the account’s built environment. The role establishes the playbook, standards, and reporting systems followed by construction and development teams. It also bridges capital project delivery and long-term asset care by developing formal Stage-Gate Handover and Operational Readiness frameworks to support the transition of completed construction scopes into Facilities Management (FM) and ongoing operations. The position covers capital project governance and lifecycle standards, construction-to-FM transition and handover procedures, strategic reporting and process advice for the Account Director, and quality assurance, compliance, and training. The listed annual salary range is $90,300–$167,700. Specific offers vary based on applicant qualifications and market alignment; participation in a company incentive or bonus program may be available. ABM offers a comprehensive benefits package, with details referenced on its employee benefits page.

Requirements

7–10+ years of combined experience in capital project execution or construction management and PMO or process design.
Proven background spanning the full project lifecycle, from design and general contractor execution through commissioning and Facilities Management or Operations handover.
Familiarity with Construction Management and Project Portfolio Management tools such as Procore, Smartsheet, MS Project, and e-Builder.
Familiarity with CMMS/CAFM systems such as Maximo, Archibus, and Corrigo.

Nice To Haves

PMP certification.
CCM (Certified Construction Manager) certification.
Facilities Management credentials such as IFMA CFM or FMP.

Responsibilities

Architect and implement a standardized Project Delivery Lifecycle covering feasibility, pre-construction, execution, and closeout for construction and facilities maintenance scopes.
Define Stage-Gate criteria and formal reviews for permitting, cost baselining, schedule checks, and risk reserves before projects advance to subsequent phases.
Develop standardized project management tools, including Project Charters, RAID registers, Change Order protocols, and Milestone Schedules.
Design, enforce, and improve an Operational Readiness and Transition-to-Operations process.
Establish mandatory project closeout packages, including O&M manuals, warranty trackers, as-built drawings, asset tagging and data intake sheets (COBie/BIM), and life-safety certifications.
Partner with Facilities Managers and Maintenance Leads during design and construction to establish maintainability standards and acceptance sign-offs before substantial completion.
Create training and operational run-up procedures to support post-occupancy stabilization.
Advise the Account Director on portfolio health, risk exposures, contractor performance, and compliance metrics.
Establish real-time reporting cadences and executive dashboards tracking CapEx variance, schedule milestone trends, and hand-off velocity.
Identify recurring bottlenecks across development scopes and facilitate continuous process improvement initiatives.
Conduct routine compliance audits on active construction scopes to ensure adherence to governance rules and contractual handover requirements.
Onboard third-party, client-side, and contractor project managers to account procedures, tools, and expectations.
Standardize vendor closeout requirements to prevent lingering punch-lists and unliquidated project funds.