PMO Lead – Capital Projects & Operational Readiness
About The Position
The PMO Lead – Capital Projects & Operational Readiness partners directly with the Account Director to design, implement, and institutionalize end-to-end delivery frameworks across the account’s built environment. The role establishes the playbook, standards, and reporting systems used by construction and development teams. The PMO Lead connects capital project delivery with long-term asset care by developing formal Stage-Gate Handover and Operational Readiness frameworks. These frameworks ensure completed construction scopes transition effectively into ongoing Facilities Management (FM) and operations. The role establishes project governance and delivery lifecycle standards, manages construction-to-operations handover protocols, advises the Account Director on portfolio health and performance, and leads compliance audits, onboarding, and process improvement.
Requirements
- 7–10+ years of experience combining capital project execution or construction management with PMO or process design.
- Proven background spanning the full project lifecycle, from design and general contractor execution through commissioning and Facilities Management or Operations handover.
- Familiarity with Construction Management and Project Portfolio Management tools such as Procore, Smartsheet, MS Project, or e-Builder.
- Familiarity with CMMS/CAFM systems such as Maximo, Archibus, or Corrigo.
Nice To Haves
- PMP certification.
- CCM (Certified Construction Manager) certification.
- Facilities Management credentials such as IFMA CFM/FMP.
Responsibilities
- Architect and implement a standardized Project Delivery Lifecycle covering feasibility, pre-construction, execution, and closeout for construction and facilities maintenance scopes.
- Define Stage-Gate criteria and formal reviews for permitting, cost baselining, schedule checks, and risk reserves before projects advance to subsequent phases.
- Develop standardized project management toolkits, including Project Charters, RAID registers, Change Order management protocols, and Milestone Schedules.
- Design, enforce, and improve a formal Operational Readiness and Transition-to-Operations process.
- Establish mandatory closeout packages, including O&M manuals, warranty trackers, as-built drawings, asset tagging/data intake sheets (COBie/BIM), and life-safety certifications.
- Partner with Facilities Managers and Maintenance Leads during design and construction to establish maintainability standards and acceptance sign-offs before substantial completion.
- Create training and operational run-up procedures to support post-occupancy stabilization.
- Advise the Account Director on portfolio health, risk exposures, contractor performance, and compliance metrics.
- Establish reporting cadences and executive dashboards to track CapEx variance, schedule milestone trends, and hand-off velocity.
- Identify recurring development-scope bottlenecks and facilitate continuous process improvement initiatives.
- Conduct routine compliance audits on active construction scopes to ensure adherence to governance rules and contractual handover requirements.
- Onboard third-party, client-side, and contractor project managers to account procedures, tools, and expectations.
- Standardize vendor closeout requirements to prevent lingering punch lists and unliquidated project funds.
Benefits
- Comprehensive benefits package.
- May be eligible to participate in a Company incentive or bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
