PM Shift Supervisor - Phil's

St. Norbert College•De Pere, WI

4d•Onsite

About The Position

St. Norbert College is seeking a PM Shift Supervisor to support operations at the Campus Center Food Court, Phil’s, when the Manager and Assistant Manager are absent. This is a working supervisor position: most of the shift is spent working in the kitchen while overseeing student employees. The regular schedule is Monday through Friday, 2:30 p.m. to 10:30 p.m., with rotating weekends. The position supervises 2 Student Lead workers and 15 Student workers.

Requirements

High school diploma or equivalent.
Two years of food service experience, including strong short-order cooking experience.
One year of supervisory and cash-handling experience.
Ability to obtain ServeSafe certification or training.
Ability to work effectively in a fast-paced, noisy environment while multitasking, prioritizing tasks, and meeting deadlines.
Strong interpersonal and customer service skills, including professionalism, conflict resolution, and problem-solving.
Proficiency in basic math and common computer applications, and ability to learn new programs and technology.
Ability to exercise sound judgment, make timely decisions, and set a positive example for others.
Equivalent credentials, licenses, training, or experience may be considered if they provide the knowledge, skills, and abilities needed for the job.

Responsibilities

Direct and oversee the work of students in the Phil’s dining area.
Oversee food preparation, ensuring items are made properly, standardized portions are used, and food quality is monitored.
Serve food promptly from a fast-food-type menu while providing excellent customer service.
Train students to work at all stations, including the grill, fryer, subs, and cash register.
Ensure the dining and food preparation areas are clean.
Ensure Phil’s is properly cleaned and locked, the cash register is balanced, POS reports are run, and cash is dropped at the end of each night.
Maintain inventory; stock food and coolers; prepare food; sweep and mop; take out garbage and recycling; and wash pots, pans, and dishes.